We have been customers for a number of years and are very satisfied with the competent support. A big praise goes to Mr. Parente.
The representation of AXA is wrong and exactly the expected excuse.
Neither was the vehicle registered on the AXA after changing to a new license plate. The calculation was still conclusive. It is not clear how the period came about, nor what tariff was used. Questions were consistently not answered.
===
I have to warn you here. Which I very rarely do. But it is justified. I had an offer to switch to an H license plate and an old contract with a season. This was almost twice as expensive as the ADAC. It was clear to me that I would have to pay a fee, this is where it starts. The letter is not comprehensible, multiple inquiries bring no answer, only collection. Who wants insurance like that?
Also the story that there are so many good reviews on the website is unclear. The company is about since the turn and there are only 10 entries. Something like this happens when the operator deletes the Google entry and starts over. Phew must have been bad. I look forward to the excuses.
Great advice. Very good dealing with customers. Thanks to Mr. Martini for the quick processing and pleasant atmosphere for the conversation.
Very good support and advice from the whole team, especially from Mr. Parente. The very quick completion of the matters is worth mentioning.
Always friendly + competent service with a lot of time for the customer and that for many years.