WORST SERVICE I EVER RECEIVED
I have made a reservation with sixt a week ago, moving van for 2 days, for a well planned journey, and cleared my schedule especially.
Was supposed to pick up the car tomorrow, 04/11.
An hour ago I got an email from Sixt, canceling my reservation, less than 24 hours before the rental time without reason. Only when I called to clarify this matter I was explained that the vehicle was not yet returned by the last customer and he's not answering his phone. I fail to see how that's my problem and a company that respect its clients would have tried hard to find a solution, other than "sorry, it's canceled, thanks for understanding"
I had no choice but to book a car with another company and had to pay a much higher rental price.
This was my first dealing with Sixt and will definitely my last. Extremely disappointing. In my point of view one star is too much.
Average cars (mostly Fabias) but does the job - and it's on a walking distance from the airport
Rentoval jsme vůz pro našeho klienta, byla to naše první zkušenost a mohu doporučit. Velmi příjemné jednání.
Super polite and efficient. Great cars and fast process.