Great hotel, very clean, excellent location very close to beach, quality and comfortable sun beds. The staff were very helpful with special thanks to the hotel manager.
On the yellow submarine at Aiya Napa. Fantastic crew and captain is excellent
Amazing Hotel, Friendly staff, nice food, clean rooms and nice location. Thank you
Love this hotel second visit the staff are so lovely
Great hotel, average breakfast, expensive drinks ,great staff,clientele has changed a little since they went all inclusive
Great beach experience. The place is worth coming back.
It is the 6th day of a 14 day holiday. Upto now everything has been excellentMr M.J.DONOHOE..
We came to a wedding and it was lovely
Nice view and good hotel but far from downtown
Courteous, lovely and friendly employees. Delicious food. Can't be closer to the beach. Free sunbets one stair to the beach. Huge pool. Tasty "Roof Burger Bar" on the top of the hotel. We love it and we will came back.
Very good hotel and service. The rooms are very clean.
An all amazing hotel, with huge rooms, beautiful pool side and beach. the breakfast served was great. I would recommend it to everyone.
Very good hotel nice rooms with an amazing view. Food quality is good entertainment is very nice. Nice pool and beach.
Nice hotel but can be quite expensive in the peak summer period
Nice place, luxury, clean room, nice Seaview
At €275 a night, at a so called 4 star hotel you would expect near perfection.
The only reason I have not given a poor review is because my partner and I really enjoyed the pool and beach area.
As you will see from the uploaded photos to tripadvisor, our bed was so inviting to come back to every day. 4 star quality right? And what can I say about the pillows, as soon as you placed your head on them, you were touching the mattress (not to mention the immaculate condition they were in, NOT). Who places smudged/dirty pillow cases? To make maters worst, I had to ask on a DAILY basis for facial towels and bath mats. Yes, a bath mat was rarely left for us.
Now, you would also expect a 4 star hotel to have a business center right? Wrong. In this case, staff would kindly direct you to their partner hotel just a few meters down the road right? Wrong again. It almost seemed a nuisance to ask.
When you go on a holiday and stay at what is supposed to be a 4 star hotel, you have certain expectations. After all you are paying for a level of quality and comfort.
Unfortunately, Grecian Sands has a long way to go to achieve such 4 star standards. Maybe take a look at your partner hotel Grecian Bay for some inspiration.
There is no apology needed from the hotel management. Your apologetic energy should be best placed on achieving 4 star service for your clients rather than spending it replying to online negative/average reviews.