This is a great place to chill and spend some quality time, rooms are well equiped surrounded of great natural environment
Went to Noa beach club. Looks pretty hip, but not very Puerto Viejo. If you want this kind of thing - over priced cocktails served to you on the beach - try Jaco, or better yet, Cancun.
Very good and friendly staff. Help to organize activities and overall aid in anything you ask them for. Clean rooms, reliable wi-fi, convenient location with a wonderful beach - you could go miles along the beach in either direction. However, plumbing is bad, toilets are often clogged, room magnetic locks are not reliable, restaurant prices don't match the quality. Breakfast quality is mediocre, we even skipped free breakfasts to eat in the nearby French brasserie. The good thing is that there are at least two good restaurants in short walking distance and many more in Puerto Viejo.
Keep in mind that part of critique stems from the fact that we paid much more than normal for the room and it was not up to this high price.
The two good things first: beautiful vegetation around the hotel buildings and nice place to enjoy the caribbean coast. But everything showed wear and tear. The concept of white rooms is not a smart thing because of the dark sand. When you have white furniture and equipment it is so important to keep everything perfect clean. But it was not. The quality of service was below expectation: the guy at the reception was really unfriendly, breakfast service was very slow and in total it seemed that the staff was annoyed having to deal with guests. The beach front first looked great but when you looked closer you find garbage and dog poop. Sad that noone felt responsible to clean this up in almost 3 days. At last the food at Noa was standard and very expensive. This hotel needs a full renovation and staff training.
Very nice hotel, the rooms are amazing, loved the Swimming pool. This place has 2 issues. First, the service is super slow, if you want to eat, you'll need around 1:30-2 hours. Also, the new restaurant, Nao, was poorly built ,it looks like they didn't take into account the rain, in a restaurant in between a tropical rainforest, we had some issues with the rain, and the waiters were soaking wet because of the rain, the restaurant is open so if you want to move between tables you are going to get wet. The service is also not so good, the waiters were very slow (they took 20 min to serve us sour drinks and the restaurant was empty) and several times we had to ask for our orders twice, and in the dinner they messed up our orders(we had to wait 20 more minutes for some plates). The place is overall good, the beaches around are nice, but the service is horrific. I would recommend going there, just with lots of Patience.
If you are looking for a great VIBE, Puerto Viejo is second to none. And if you looking for something a bit upscale for this off the beaten path paradise, look no further than Le Cameleon. Lastly, if you want the best tour guide/LOCAL COOKOUT IN THE MOUNTAINS, ask for Junior. Amazing!
Best hotel in the area. Rooms are spacious, clean and contemporary. Staff are friendly and helpful.
Prepay! The internet is terrible in this part of the country. Had numerous problems with my chipped credit /debit cardsincluding one issued in Costa Rica!
Had to call Barclay to do a manual authorization just because of their faulty equipment. Major hassle. Put a damper on our trip to the Caribbean that's for sure. We will be going to the pacific side for awhile.
Now I must admit that the accommodations are quite nice! Beautiful pool. Breakfast was good. Coffee excellent!
Very Expensive though for this side of the country.
Our air conditioning in the sitting room and the fan did not work. We had asked 3 times to get it fixed. Finally the last time they came up, their suggestion was "just wait it will come on." It never did. Our sinks in the bathroom never had hot water. Our room was run down with poor fixtures abd and the TV took a magic trick to work. The restaurant had excellent food just not a large variety. The location is out of town, which is a good thing. However, there isn't anything to do around this area. The hot tub was cold, so no relaxing there.
The place is amazing! Everything is not far away! The breakfast at the market (the restaurant at the hotel) was incredible with an amazing view in the middle of the jungle! Totally worth it!! Be aware of the mosquitos!
Un cadre féerique entre jungle et mer, très bel hôtel et un grand chef à la cuisine.
The best store in town!
Beautiful location, great food
The hotel is very nice, surrounded by a bunch of vegetation (which I don't like but many people do), reception was very friendly when we arrived.
(positives)
1. The rooms, overall. Nice and simple decoration, makes it look very clean and stylish. Enormous bathroom (but with no jacuzzi), SKY satellite television and free Wi-Fi in the room.
2. The benches and beds by the beach. It's great for relaxing on the afternoon.
3. Exclusivity (which can be caused by the high price of the rooms), it makes it a peacefully not-crowded place to stay at.
(negatives)
1. Weird noises at night, like the sound of animals scratching the windows. Even dogs and roosters can be heard at night.
2. Restaurant is horrible, especially the room service. We ordered for dinner and the food was untasty and highly expensive. I recommend visitors to have their meals on Puerto Viejo, there are way too many options downtown.
3. No car parking. The cars are basically left alone on the street. At least the place is quite safe and we had no trouble leaving the car there for two nights.
It's a place worthy for its price, but the restaurant should not be considered by visitors. We would go back, and have dinner in one of the many restaurants nearby.
Bello hotel super comodo