Best place to stay for a romantic getaway ever!!!! As usual in JW Marriott hotel, the service level is gorgeous. This time the Sabanero Restaurant chef was the star We was walking around the hotel close to the restaurant, he invited us to know the restaurant and explain us all the menu At night we went to the restaurant and the food was absolutely amazing The beach is beautiful and the rooms are perfect for a relax time. Just 5 stars because there is not more possibilities! This hotel deserve a 10 about 5!
The JW is a beautiful resort. The rooms are amazing with ultra comfy beds, over-sized bathrooms, plush towels and luxurious toiletries. The pool is comfortable with plenty of seating around. The best value is the breakfast buffet, or simply ordering off menu. The yogurt parfait is delicious!! The biggest drawback to the resort is it's distance to nearby towns and other beaches. Tamarindo is at least 20 minutes. Do NOT go to the Italian restaurant at the resort - it was probably the worst Italian food I've ever had.
Truly a 5 star resort, this place is beautiful! The staff is friendly and helpful as can be, and located right on the water, the sunsets are amazing. You will not be disappointed-Pura Vida!
First time at this resort in Costa Rica. Beautiful property and outstanding service regardless of where you are on the property. The restaurants have very good food and excellent service as well! For a nice and relaxing vacation, the JW Marriott is a great choice. The only downside for some folks may be that the resort is very isolated, as the closest town of any size is Tamarindo about 30 min drive away. Also, the road for about 1 mile before you get into the resort gates coming in is surprisingly rough and potholed. Once you get past that you're fine! Enjoy your stay! 😊. P.S. There's scheduled transportation service from the resort to Tamarindo for $20 PP if you don't have a car. Recommend Adobe Car rental, as they were great to deal with if you need a car. Tell them you were referred by My Tan Feet 5, as that referral give you one free additional drive, and cell phone free of use while renting. Also, I HIGHLY recommend getting the GPS for an additional $6/day!
I was at the resort for a small incentive program in February and I have nothing but wonderful things to say about this property and its staff. Everything was on point: Greeted with a warm "welcome home" from the bellman, received a quick check in at reception, had friendly wait staff at all of the great restaurants, enjoyed beautifully appointed (and very clean) sleeping rooms, and had speedy food and drink service at the pool. This was my first time in Costa Rica and it was truly a memorable experience.
Very good vacation destination. While the beach is far from great, the hotel facilities (pool, restaurants) allow for a good, relaxing weekend. It is 30 minutes away from the town, so it is not the best hotel if you want to be near Tamarindo
FANTASTIC!! Staff is Outstanding. Very welcoming. The Food. I dare you not to over eat it is so delicious. Calming chill lounge music by the pool allows you relax or just get in the groove.
Lovely room. Attentive and helpful staff. Beautiful grounds. Delicious and abundant food options at Mansita buffet. Nice activity options.
The rooms were great! The pool and beach were beautiful as well but the food was only decent and the entertainment was sub par. Not much to do at night and all towns are far away. Hospitality was great.
Amazing grounds and amenities. Spa was great, pool and Beach area spectacular. People and staff are amazing. Reason it is not a 5 star review is the service at the restaurants. Staff is warm and friendly, but lacking on attention to detail and timeliness. Not a bad thing if you are sans kids, but was a bit frustrating with 3 little ones. With that said, I still give my recommendation.
If you are looking for a fine, typical, standard Marriott Resort then this is your place! If you are looking for a JW Marriott that will blow your mind when you arrive, this is not your place.
There is really nothing wrong with this property except for the fact that it does not blow you away, like I would expect from a JW Marriott. The staff interactions were all fine.
There were also a lot of children at this property, just so you know.
Absolutely beautiful facility with excellent staff and fantastic food. They must have one of the largest swimming pools in the world in the way and whines around the large grounds. And one section of the pool has an edge that faces the beach and seems to go off into the Pacific. I'm guessing the hotel has 10 to 12 different beautiful courtyards I had so much fun walking the grounds.
Amazing place to stay, awesome food, beautiful views and very friendly staffs.. will visit again
Amazing resort! Immersed in nature with access to beaches and a property with flora and fauna such as tropical flowers, mango trees, monkeys, lizards, and a multitude of birds and butterflies. Not only is the location spectacular, but what sets it apart is the attention to detail and dedication of the staff. Friendly, attentive, engaged, and dedicated to making sure your stay is care free and enjoyable. The restaurants are top notch and deserve to be recognized for their culinary art and delicious flavors. We enjoyed eating here as well as tasting the local cuisine off the resort. The local water and ice is safe to consume as well.
If you're looking for a place to unwind and get away from the hustle and bustle, this is perfect. The location and staff exceeded my expectations in many aspects.
Excellent service at all timesBuffett breakfast was awesomethe rooms were clean and everything was well arranged. Loved the pool. Wish i can come back soon
The Hotel was great! The Staff were so friendly and helpful to us. The Breakfast buffet was amazing. I really liked the fruit juice they give to you when you check-in! Since I like to surf I tend to also really like the location on the pacific side of Costa-Rica. It is really close to the beach. The service was great! I am not the person who wants to complain or anything but I thought the bed sheets were a-bit rough. I highly recommend to stay at the JW Marriott Guanacaste Resort And Spa!
We went here with friends the first week of September 2015, and it was outstanding. At this time of year the place was nearly empty. We litteraly saw no one at the pool the first day, and it's the largest pool in Central America. The pool is quite warm, like bath water. However, in the heat of Costa Rica it still feels good. The beach is not meant for swimming as lots of large dangerous rocks sit just under the water. However, if you bring comfortable water shoes it's great to walk in low tide.
It's important to note, this is in the middle of no where a 30min drive to Tamarindo, the closest town with places to eat. This is meant for a quiet retreat vacation, not for an exciting party time.
A great hotel with great staff. The layout of the resort is the only downside. The lobby is on 3rd floor and beaches, pools and restaurants are 1st floor and it requires 2 separate elevators or stairwells to get from rooms down to 1st floor. Food options were great, the buffet was included with our room and had lots of vegetables and variety. The beach is rough and rocky but the pool is fantastic!
What a beautiful property. The beach is a bit rocky and rough. But the sunset views are amazing! The resort has about 5 pools if you prefer that. The grounds are well kept and the staff are really amazing as well. Sergio who checked me in was such a delight.
This resort is really far from everything so you might want to rent a car if you want to venture off of the property. Otherwise, you can get a ride into Tamarindo for $20 round trip that you can arrange at the transportation office. The concierge office staff were very informative and helped us to book the tours we wanted.
The housekeeping was impeccable. They always left fresh linen and kept our room well stocked. They also came by in the evening to turn down our beds and provide ice and more linens if needed.
The rooms are beautiful, spacious and comfortable.
I enjoyed my stay tremendously.
Amazing resort! The staff was super friendly and very accommodating. The rooms were amazing and the pool was spectacular. The beach isn't that great because it's quite rocky.
Okay, so this resort is beautiful and the staff were accommodating and friendly. The pool was amazing. The food was top notch. The rooms were clean and very comfortable. I have zero complaints about what was there.
The only negative is that you are 20 minutes from the nearest town. That town is an odd mix of tourist and local beach scene. If you don't have a car you're pretty much stuck at the resort (there's a shuttle into town but it's something like $20 per person -possibly each way, we had a car so I don't recall). The tour company in the hotel is not cheap if you're going to book through them. We found the exact same combo tour for 1/3 of the cost if we drove ourselves. There are a handful of restaurants. I didn't eat anything I couldn't rave about But expect to pay $25-35 avg for an entree (more if you go to the steakhouse).
Basically, it's amazing as long as you know what you're getting into.