Very nice place. Owner was super helpful in explaining what to see and do around. They fed coatis and monkeys bananas in the afternoon and I got to help. Brilliant memory. Room was simple but good. Showerhead had mist setting: amazing! The only negative aspect was that some of the rooms (including ours) were located around the breakfast area. So it could get a bit noisy in the morning. Didn't really bother me. My wife a little more. We got up quite early to go to the cloud forest anyway, so not a big issue
Nice hotel with great breakfasts. The staff don't only feed you but also the monkeys that come in from the cloud forest. Great fun to watch.
I want to start off by saying we stayed here 2 years ago and enjoyed it so much that we decided to go back to Monteverde for our honeymoon to stay at this hotel again. Unfortunately, our experience this time was absolutely horrible. We arrived at the hotel and told the owner our names for our reservation that had been booked through our travel advisor. Instantly, she became hostile and agitated saying we did not have a reservation. My husband and our travel advisor both speak Spanish fluently and both remained calm and understanding as she called our travel advisor. Instead of working with us and our travel advisor to sort out the confusion, she started to raise her voice and yell at our travel advisor and at us. The room had been charged on our travel advisors credit card, but the owner called her a liar and refused to listen to anything she was saying. Our travel advisor then offered to pay with her credit card for a second time, the owner then proceeded to say this is not how she does business and did not want to accept a credit card over the phone. I want to point out that we booked our reservation two years ago using the exact same method with the same travel advisor, but she was adamant she did not run her business this way. By this time, 45 minutes had passed. We said we would just give her our credit card directly to get this sorted out but she refused, saying she did not want us at her hotel and that we could not be trusted. At this point we realized she thought we were trying to scam her. She then ripped the map of the city directly out of our hands and told us to leave her hotel. She kicked us out in the rain with all of our luggage with no cellphone service or even a map of the city on our honeymoon. We were absolutely appalled at how we were treated and have never experienced this through anyone in the hospitality industry. I would highly recommend avoiding this hotel. This was an unfortunate way to kick off our honeymoon as we were really looking forward to staying here. Luckily, we had an amazing travel advisor who got us a hotel down the street right away.
Really nice and clean place. You will have the opportunity to see the white face monkeys and coatis during the breakfast!
Malgrat que les habitacions estan prou bé, és un hotel que no té cap servei i està al costat de la carretera, amb la qual cosa se senten tots els vehicles que hi passen. L'esmorzar no és buffet i per tant no hi ha massa opció a escollir. No es justifica el preu pagat.
מקום בסיסי ביותר ונמצא צמוד לכביש רועש מאוד
La habitación normal pero Bonito el trato fabuloso
My husband and I stayed here for 3 days and it was wonderful! The owners are super friendly and have wonderful suggestions for the area and Costa Rica. The breakfasts are delicious and the coffee is absolutely amazing. The owners actually grow the coffee they serve and it was one of the best coffees we had during our 3 month trip in central america. The owners made us feel at home and the cook is super sweet. The best part about this hotel is its location. While it may be a little outside the main part of town, it actually means it is closer to the bosque. The backyard of this hotel is literally a jungle. And you get to feed monkeys and these cute possum looking things bananas. How cool is that?! It is like you are staying in the jungle! We went to the Santa elena national park and honestly, the was more wildlife and fauna at this hotel. This hotel is covered with various flowers, trees, and plants -- it's gorgeous! And there are always monkeys, which are adorable. And where else can you feed monkeys in the nature while not on an expensive tour?! If you want to see wildlife, just stay here and eat breakfast and the wildlife will be right outside waiting for you.
Precioso. La dueña y el servicio te hacen sentirte como en casa
Sooo beautiful
Very basic 'hotel'. Dated, musty and on the side of a gravel road quite a ways away from the town. The staff were friendly and the breakfast was good, the WiFi also functioned. I wouldn't stay here again.