Staff was great, and location was good as well. Enjoyed our one night there. As an FYI, they do charge $8 for laundry.
Took my first solo trip and stayed for two nights. The person I was corresponding with before the trip was very curt. I don’t need hand holding, but a little politeness goes a long way. On the site, they mention that they help organize trips and I asked to book one to the Arenal Volcano to which they replied that I have to book when I get there. I was concerned that I would not have a spot on such a short notice and would be getting to the hotel at a late hour and it will be too late to book. I explained my situation to which I got zero response. Booked the day trip on my own. Also paid for the room in advance through their site and got the confirmation email. Fast forward to 10pm as I am getting back from the Arenal Volcano to find out that in fact they never charged me and that all payments have to be made in cash at the front desk. No emails/ notifications in regards to this before I got there! Was lucky to gather payment as all the banks where closed and I was heading to the airport the next morning. So much for a relaxing last evening in Costa Rica.
Also the hotel is located next to tram tracks which I didn’t know about and it is extremely loud at all times of the day making the room shake. The first time I heard it, it definitely woke me up and scared me.
Overall, I would say its basic and I’m sure better places can be found for the same price. Would not stay here again.
My wife and I loved this little, swank, hotel. We will definitely come back if ever we are in San Jose!
DO NOT STAY HERE! this hotel owner , Stephen, is very rude and unprofessional. your booking may be confirmed, but you may have no room anyway! the hotel is old and run down, rooms are often dirty, especially bathrooms, with leaky toilets and shower heads. breakfast is poor. staff is decent, but unable to correct management failings. plenty of better hotel options all around San Jose - choose somewhere else!!
Convenient to all the major San Jose attractions. Clean, great value, and nice folks
The people working here are very nice, the breakfast is very good too and it's close to the center.
Very friendly staff, cute decor, clean, walking distance to many restaurants and bars. Those are the the positives.
They say they have parking but it was never available when we needed it. Because it was sandwiched between bars, you have to park before 6pm when the bars open; otherwise, there is no parking. We had to park in a no parking zone and set our alarm clock to move the car in the middle of the night after the bars closed.
The bed was so hard we woke up with a back ache every morning.
Breakfast was fine. Nothing special but nothing wrong with it either.
This place is good for young people who like to party. Or anyone who doesn't need to park and doesn't mind bar music until 2:30am or trains passing early in the morning.
Excellent place nice and cozy
Cozy place and a cheap price choice
Beautifuly desiged, very comfotable, good location, great service, the owner is extremely nice and helpful.
Prices are more than fair!!!
This is a no-frills hotel downtown. No A/C in the room, and a fair bit of noise (downtown, it's what you expect). The train is outside your window practically, but good value for price. Very convenient from Tracopa and not too bad to the airport early morning (highly recommend Uber to the airport). I cannot remember if they serve breakfast, but I am always long gone before that happens, so no comment there ;)
Nice hotel close to centrum. Big room.
Friendly, convenient ,not to quiet
Comfortable, cosy rooms and friendly staff. Free breakfast includes fruits, bread and coffee/tea.
This was a nice place. Great price. Lots of kittens in the fenced garden area. From outside it doesn't look great. But when you you go in its nice and cozy.