Un hotel muy bello
A must see!
Exxelente ubicaciòn, casa muy bonita, pero sobre todo el trato del personal, te tratan como familia, el desayuno de lujo, son mil puntos.
Es un hotel pequeño pero acogedor
Charme e aconchego, me senti em casa 🏡.
San Diego es un lugar espectacular si se quiere conocer un poco de la historia de la ciudad, tiene una plaza cerca del hotel Santa Clara y sobre ella hay restaurante de todo tipo, uno de los mejores de la zona es Juan Del Mar y un muy buen lugar para tomar algo es El Balcón.
Se recomienda mucho este lugar
Perfect location and wonderful staff. Breakfast was large and made to order. Family room is large with the terrace.
Lugar chevere y hermoso
Excelente hotel para pasar un par de días o quedarse de vacaciones, el servicio y atención son inmejorables. Muy bien ubicado, las habitaciones son muy buenas y completas, aseadas y confortables. Super recomendado
After alsmost four months of traveling, this was the worst experience we had so far. And this was all because of the staff. Our spanish is pretty basic, but in whole South America we managed to make ourselfs clear. When we asked a question to the kitchen staff in Spanish, they just started laughing! They tried to rip us off with the price for the laundry. They started with 50.000, then it became 30.000 and when we counted the clothes (you pay per piece) it ended up to be 15.000 cop. The day before we left, we told them we wanted to have breakfast early in the morning for the next day. Breakfast is every day between 7 and 10 am. The next day we were waiting for the breakfast from 07.00 till 07.40 but didn't get anything, so we had to leave without eating breakfast.
When we came back to collect our luggage the next day, the staff just ignored us. Pretty childish. If they would replace their staff, it could have been a nice place.
The facilities are okay, although there is no hot tub as mentioned on the website (only a small pool). The owner is friendly and speaks English, but in 4 days we've seen him once.