Fantastic hotel in a great location. Staff are wonderful and food is very good. Close to la 70 for dancing and a short walk to the best restaurants in laureles and the parks. Short walk to the metro to go anywhere in the city with ease.
If I could I would give the hotel 4.5 stars. The staff is extremely friendly and helpful. During the day they are very well staffed. Breakfast is included with the room and is very good. They have a nice selection and variety. WiFi is also included with the booking. It is a great location. It is on a quiet street but there are a large number of restaurants, night clubs, etc within a short walking distance. They is the good. The rooms are on the small side. Even worse most of them have interior views. The other negative is that tour buses user this hotel when in town. There are two types of travelers. Those that travel in large organized tours and those that do not. These two groups generally do not mix well.
Best small hotel in Medellín. Outstanding service provided by a great team of employees. Everyone I met introduced themselves, told me where they worked and reiterated to let them know anything they could do to make my stay pleasant.
Excellent client service and very confortable room. Whenever I'm back to Medellin, I'll most definitely stay here.
Place its well located close by La 70 avenue where the party starts on friday's.
But despite that, rooms are tiny and its an hotel that i only picking for occasional times and maybe for take a rest for 1 week.
Why ? Well the prices are cheap if you check it by yourself, besides that the personel is not that agile so better stick with your phone to know more about the surroundings.
This hotel doesnt have a gym *they only have 2 working machines, 2 bicicles*
The sauna and turkish bath are small.
The waiting time for a request & complain its going to be ignored due they dont even mind to act and instead leave the things be. So if someone its doing noise next to your room *be ready for them to not do nothing to fix that*.
Again i rather to stick in the Hotel Merlot
The staff is exceptional. Everyone is so warm and friendly. Plenty of restaurants within walking distance. Short walk to the train station. Looking forward to future visits.
The hotel itself is very good, clean and staff is very cordial. Room is small with frosted window (no view), no drawers or desk. Room is equipped with a mini-fridge, free Wi-Fi, 32" TV and hair dryer. Breakfast is not super but better than average. Only 1 elevator and on a busy day you might have to take the stairs. Location is within walking distance (2 blocks) of 70th street where there is plenty of eatery and night life. HOWEVER, you will experience A LOT of morning noise hampering your sleep. Church bells will start sounding prior to 7:00am. Arriving flights into EOH will start prior to 7:30am. Hallway noise (talk, doors closing) echo's loudly into the room. You might be lucky enough to not get a "heavy footer" of "heal wearer" above your room. In my case I had the additional noise from a next door radio and dozens of girls coming in and out, being loud prior to 7:00am to 8:00pm. Front desk was notified multiple times because of the music and loud talking with NO ACTION TAKEN. It was a horrible stay for me and I feel the hotel should "comp" me a night stay! However, this Colombia and not the US. For those on business that wake up early, this would be a great choice BUT, if you like waking up after 8:00am, then find a different hotel.
This hotel was perfect! The restaurant was delicious. The entire staff was extremely helpful and courteous! Perfect location. Would totally recommend this hotel!
el desayuno es muy rico, los cuartos muy pequeños
The hotel staff here set the bar for hotels around the world.
The hotel and staff are nice. No doubt on that. But we were robbed from our wallets.
And the person that we talked to was not at all kind of understanding.
Would not recommend it.
I had a 2 a.m. check in because of my flight. I was greeted at the cab and was checked in promptly, I had a reservation. There was a gentleman that came in right after me stating he had been at several hotels and checked out. He hoped this hotel would be to his liking. He was still there when I left a week later. It is the cleanest hotel I've ever stayed in, the cleaning was non stop. All the staff were pleasant, helpful and very friendly. If you want to be treated special, this is the place to stay. They printed my boarding pass for my trip hope and arranged a taxi at a good rate to pick my up at 4 a.m. I will return and this is where I will call home while in Medellin.
There is a lot to dislike about this hotel. A matter of taste is the black and white interior with pure white lighting, horrible to me. You won't have an exces of space in your rooms and windows are not see through to have a view outside. What is worse, is that there is no proper maintenance. I have repaired a blind and the wash basin stop myself. The airconditioner filters were seriously clogged, demonstrating that there is no maintenance routine for this. This was room 525. After returning from Bogotá we had room 722. Same thing with the airco and the wash basin. On top, while getting under the shower after midnight and the water getting hot, it turned out that the cold water tap wasn't working. I cannot imagine that this was not reported by a previous guest.
The good thing is a friendly and very atentive staf and delicious meals, except for the breakfast with only fat and sugary stuf.