Nice place, friendly staff. Keep iN rock.
Very friendly staff, good salads
Went to enjoy their happy hour menu on February, when seated we had to request the happy hour menu as the staff would hand you the regular prices for the same items, staff was just unprofessional, waited for almost an hour for the food and after trying to call the attention of the staff for about 15 min had to stand up to refill my own drink.
The restaurant was half empty and there was no reason for the harsh treatment as we were not putting pressure on them or anything.
When the bill came the waiter confronted me because I left only half of the recommended tip
Not a good experience at all, my partner and me usually visit the Hard Rocks while traveling and always have a pleasant experience.
Hopefully the main brand does something with that staff cause it was just insulting.
I’m a HRC collector so I have to go to them. Great location inside the walled city but average place once inside he Hard Rock.
Cool place. But you have to go up some fairly tough stairs. Everybody's willing to help.
Expensive for Cartagena.
Nice place. Bacon is tough, but great place for Pokemon Go.
Great vibe and personality. Too bad the tequila shots we're out of stock.
Food was just ok. Just another Hard Rock.
Air conditioned inside but my favourite place to sit in on the little balconies and people watch. Buy a 2x1 cocktail to keep yourself cool and sit back and relax
It was amazing, Nice staff and food was well prepared. Amazing music rock obviously throughout your dinner. #Hardrockcartagena
Inside the historic city, the place will rejuvenate anyone who walks in!!
Very regular. Fajitas were so bad, the beef was soooooooooo hard, impossible to chew. My beef from fajitas was so hard too. Barely any meat to put in the tortillas, I don't know why they gave us 4?
I don't know why I came here, honestly. The service was so bad as well, no refills and the waitress forgot the order of 2 people in our group.
So gross! Eat the typical food of the coast of Colombia instead!
Typical Hard Rock Cafe. Not a must see if you are wanting a taste of Colombian culture
This restaurant was somewhat of a disappointment. The location was good but quite frankly our waitress definitely pulled on on us. She claimed she didn't charge for additional cokes after the day that she had brought the receipt. Once she brought the receipt for $228.000 pesos she said then said that the total was $260 but never changed the receipt. Instead she barged the rest to my card. I paid $100 cash and then she charged $160 to my card. This is done to get a higher tip on this of the $20 already added to the tab. The burgers were somewhat dry. Will not be going there again during my stay in Cartagena in the future.
Staff were friendly enough if a little slow, didn't pay to go upstairs as the live music sounded pretty rubbish - after one rock song they changed the music in the bar to terrible pop music so not hard rock at all!
Great place to have some drinks and food sounded with rock memorabilia and fantastic music.
Nice place for all cruise ship tourists. They have air condition, local beer, free wifi, a lot stuff to see, friendly personall, no inflated prices at all and they show european soccer live on TV ;-)
Wanted comfort food for a change of pace. Cheeseburger and club sandwich. The cheese was the sliced kind , not even properly melted, for shame. The club sandwich had no mayo or any kind of sauce. And they had the nerve to charge their usual jacked up prices.