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About

Decameron Cartagena is a lodging, located at Carrera 1A # 10-10, Cartagena, Bolívar, Colombia. They can be contacted via phone at +57 5 6654400, visit their website www.decameron.com for more detailed information.

Location :
Carrera 1A # 10-10, Cartagena, Bolívar
Added by Jopie, at 31 August 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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14 Reviews

  • Syed Hashmi
    01 March 2018

    Worst hotel ever, just stay away from this place. Poor service , horrible food , run down building , filthy place

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  • Greg Clifford
    08 February 2018

    Great beds, nice room (no fridge). This is the smallest of the all-inclusive hotels in the chain and it shows. Food is not great, limited choice of low quality drinks, and very small pool usually full of kids. The beach is on the doorstep, but the beach bar is very poor (no alcohol, you have to carry drinks from across the road). The 'free' beach is on a rocky beachhead, the nice sandy bits either side still have rental chairs and people selling, which I don't mind. In the hotel the main bar is not too comfortable to sit in (and often has young families) and the disco is too small to be so loud. 4 elevators, but you can still wait for ages. As a base, the location is great and the rooms are fine. As an all-inclusive, the food is poor but I haven't tried the evening restaurants (although they weren't great at Baru, which is a vastly bigger and nicer Decameron). I haven't stayed for the evening entertainment, but they seem to put some effort in during the day so it should be fine.

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  • April Wootten
    15 January 2018

    Customer service is good. Nobody is able to speak English . Location is good if you're not interested in beach.

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  • Catalina Canon
    13 January 2018

    The hotel is in a great location and is currently undergoing some renovations. The rooms are renovated and clean, the facilities are good, the food is good and provides a nice variety for dinner. Unfortunately our experience was sort of ruined by the unpleasant front desk staff. Their attitude is to do the bare minimum and move onto their next task. We were continually let down by their attitudes and lack of abilility to assist us with our needs. Similarily the Decameron Explorer staff had the same attitude. Thankfully we did run into the Customer Service Manager, Jaime Martinez, and he helped turn our experience around by his generous gestures and accomodating personality. I however feel that you shouldn't need to speak with the GM to be treated as a guest not a pest.

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  • Maria Alejandra Taborda Tobon
    22 December 2017

    The Decameron Cartagena is nice, we had a gorgeous room with beautiful view, staff is friendly and helpful. The activities are ok, the main downside is the food and drinks, they are rather low quality. The drinks are served in tiny cups and you can’t just sit back and relax you have to keep going to get some, the food is very similar every day and nothing particularly nice.

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  • Luis Eduardo Cuevas Correa
    08 September 2017

    Place needs mantainance, the bar is OK, the hotel is literally in front of the beach. The staff is very kind and helpful.

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  • Patricia Panche
    29 August 2017

    Delicious food, excellent service. However needs to improve façade

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  • Sharon Restrepo
    05 June 2017

    This place shouldn't even get a star but only did because of the staff and how nice they were to me and my family but that's it!!!
    The manager sits and doesn't care about his job and acts like he is working when the new batch of people come into the hotel. They don't keep the hotel maintained, leading to mold and water pockets on the roof and the walls and around the air-conditioners. The place looks like it was painted in different spots to mask the imperfections. The food was either really good or really bad, very very salty and i thought that was inappropriate given that there were many seniors that have health problems. And they had tricked us into thinking that they were moving us to a better hotel to end up telling us we were staying there due to the hotel closing to the staff protesting. The elevators were so HOT because they never turned on the air-conditioners til the last day we were there and it was 90+ degrees Fahrenheit every day and the air-conditioners didn't even work well! This place was a totally disappointment i don't recommend it at ALL!!!!

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  • Andres Rodriguez
    25 May 2017

    Great staff, great food, beautiful views of the beach and city

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  • Ks Montoya
    15 April 2017

    Le falta un poco de modernización a las habitaciones. El servicio de Richard en los restaurantes ha sido muy bueno.

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  • Don Miguel
    08 February 2017

    This was my first visit to Cartagena, I had a great time at the hotel, the staff were very courteous and Jaime the Service Manager was exceptionally kind to us. He went out of his way to ensure that our stay was comfortable.

    The only drawback I found was, when the food got to us, it was not very hot. IF you are a light sleeper the noise from the A/C and the music can be very loud

    Remember the hotel is not on the beach and therefore the traffic goes by very quickly, the hotel provides a crossing guard who stops the traffic in order to ensure your safe crossing to and from the beach, obey him at all times.

    I must say be careful with the vendors on the beach, being a public beach the vendors have unfettered access to apply their trade, most of them offer massages on the beach and hey have no idea or training in the subject matter (so, please be careful if you ask for a massage, if you get hurt, you are on your own) they pester you continuously even if you reject their sales pitch, they will return over and over through you have rebuff them some of them get pissed-off and angry and will kick sand in your direction and mutter unpleasant words - they cannot take no for answer

    Visit the old City at night, it comes alive and it is very safe, if you are a photographer like me get on the wall and take a stunning sunset (5.30PM).

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  • Mariano M
    14 January 2017

    First time staying on a all inclusive. So far all is very good. Very big rooms, great staff.

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  • Deisy Romero
    26 December 2016

    Good food, some tooms are renovated some.not

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  • Margarita Marin
    07 September 2016

    The rooms are outdated. No wi-fi. Wi-fi only on the lobby with really difficult codes and weak signal. All inclusive but little plastic cups for drinks. Towels only with a pass. Feels a cheap all inclusive.
    Nice entertainment and foods in the restaurants although very limited variety.
    Overwhelmed by sales people on your throat 24 7 for their multi vacations plan.
    Nice dinner on the old city included but no room for us on the bus back home. It is not a high end hotel. Could be 2 or 3 stars.

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