The hotel is really nice and personnel is nice and helpful. However this is not my idea of a 5 stars hotel, I would expect a higher service level (for example, changing the sheets more often. I was there for 2 weeks and they only seemed changed once). Nevertheles place is pretty clean and tidy. Prices in the restaurant are ok and food is pretty good. The breakfast seemed a bit expensive though, 35 chf, but there is a big range of food that you can choose from - warm cooked food, meats, fruits, pastries, cheese etc; also you can order eggs of any kind
Friendly, good food, great cocktail
Really good hotel with great service, great rooms, and a great restaurant. Service was amazing but a little pricey considering it's foreign.
Silence, great breakfast, free public transportation. Price is quite high but the hotel is really good
Awesome location. Service a bit slow and drinks a bit expensive but good overall
Hotel di fascia alta, a bordo lago. Camere molto spaziose. Colazione abbondante (non inclusa)
An amazing hotel with a gorgeous view!!!
The best stay for a romantic week end
Good desserts. Bad tea. Music. Very good waitress.
Well located. You can get a tea at their restaurant and enjoy the view over the lake.
Traditional five star hotel at best place possible. Located in the center of Neuchatel, directly at the lake with a remarkable view on the lake and the alps behind. Rooms are excellent and in a classic style. Apples provided for free on each level. However hardly German TV stations available, and these also hidden on position 50+. Majority is French speaking instead. For a hotel of this rating with many international guests I would have expected this better.