Trish is the best thing about this place! The rest of the staff are really kind until you've paid for the treatment and then they don't even look up from the desk when you walk in, and start telling you things like they are too busy to request your records and you should call and get them yourself.
If one week you don't feel like the treatment was helpful, they get upset and insist it must be something you did wrong or you didn't follow their instructions.
Absolute worst part: they don't warn you how much your appearance will change. The before and after photos are horrifying. I used to have an effortless smile, now if I want to show any teeth when smiling I have to push my cheeks and upper lip up so hard that my nose looks triangular and I look like a psychotic chuckie doll when smiling. Thanks Vancouver TMJ!
Dr. Cheung was our family dentist back when he was still working at a Surrey clinic. And he was great! Then when I had an accident in 2019 and started to have bilateral jaw pain, I found out he also specialized in TMJ problems. After the treatment, the jaw pain has subsided and I can now talk and eat without any pain. The treatment was definitely successful!
Dr. Pirani and her team performed miracles with both my TMJ and my sleep apnea. Throughout the 4-5 month process their communication with me was excellent, treatment planning was smooth, and most of all, they were open to any feedback concerning my treatment. Patient feedback is a major contributor to a successful outcome and that was clearly explained from the onset of treatment. These are trustworthy professionals at a time when trust is in short supply.
Worth every penny I spent! Dr Cheung has given me my life back! I have osteoarthritis in my jaw and I was in constant pain for over 10 years and then lost the desire to eat when I could not longer open my jaw in early 2020. I got no assistance from anywhere so I went to this clinic in desperation. I am eating and chewing and in no pain!!!! It is actually unbelievable as I write this to think this is my story. I can't say thank-you enough to everyone at the clinic.
Because of my jaw joints being out of alignment, I had the beginnings of arthritis in my jaw joints. Luckily, the cartilage surrounding the jaw joints is fibrous cartilage, which can heal properly (and fully) when given the room. Dr. Pirani made me day and night appliances which helped realign my bite, which allowed for both my jaw joints on either side to maintain equilibrium, and to allow the jaw joints the space which they needed to fully heal. One of the things that stuck out the most about her for me was her understanding of how jaw joint soreness/misalignment relates to shoulder and hip stiffness/soreness. It was really quite fascinating to learn under her guidance, and most importantly, the treatment worked! Coming out to Burnaby to meet her is one of the greatest and most life-changing decisions I've ever made. Thank you for everything, Dr. Pirani!