The Champlain Waterfront Hotel, an Ascend Hotel Collection
2 Front St N, Orillia, ON L3V 4R5About
Location :
Added by Jopie, at 16 January 2012
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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10 Reviews
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13 November 2017
I booked a room here for just one night, to stay after a concert at Casino Rama. Hadn't expected much, but was very pleasantly surprised. It's obviously recently renovated, and I'd say kudos to the interior designer: very nice room, with fancy and modern design, including the bathroom. The room is on a smaller side, but doesn't feel claustrophobic. Everything is in its place, very well thought through.
The only complaint I've got is about the noise: you can hear people walking and​ talking in the hallway, the cars in the street, and the AC/heater unit is quite loud. But when I mentioned this during the checkout they took notice and have me a discount, which was very nice of them. No complaints whatsoever about the reception staff.response / report this review -
14 October 2017
Great place dont know why the rating is so low. Front desk was super friendly, other staff as well. Rooms were well apointed. Price was great value for the quality we recieved. Highly recommend.
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11 October 2017
Will definitely be back. Quiet stay. Great location. Renovated rooms were lovely, small but comfortable. Awesome bathroom. Comfy bed too.
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17 September 2017
The hotel has recently done renovations. Our room was small but clean and modern. The staff were all pleasant and helpful and we enjoyed our stay!
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11 September 2017
Newly renovated hotel, friendly staff, beautiful rooms and bathroom. WiFi and continental breakfast! Very stylish and comfortable stay. Within walking distance of the marina and local restaurants. Highly recommend.
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20 October 2015
I booked a King bed suite room online that said it had a whirlpool tub a week in advance. I had spoke to the front desk and was told they could not match the online price. When we arrived we were told that indeed they had a king size room for us, No whirlpool tub and had we been warned about our room being next to the nightclub that started up at 10 and went to 2am and it would be very loud.
We were then offered a room with one double bed at the same price. Doesn't seem right to downgrade rooms at the same rate. The front desk clerk had an attitude and offered to call around to find us other accomodations. She started at the highest priced hotels but did finally find one room at a lower priced hotel that offered us two double beds. I would go to the Knights Inn again anytime I am in the area. Staff was pleasant, hotel was very clean and you got what you were told. I would never consider booking another room at the Rodeway Inn again.response / report this review -
11 February 2015
It's a typical rural road side motel pretending to be a quality hotel. The musky smell wasn't masked very well by the vinegar cleaning solution. The front desk clerk was a senior citizen, friendly and chatty his name was Don. He was as nice as you'd expect a persons of his age as a desk clerk. I didn't think he had any strength in him to lug my cases up to the third floor so I did it myself. The room was clean and the sheets were either starch pressed flat sheets, or they were so low a thread count they felt like burlap but crisp. WiFi is a bit spotty in some locations of the room but it was usable. On check-out there was a girl with attitude. She was glaring at anyone and everyone. And she seemed more attentive to Twitter than guests waiting for service. Is this Jen? She looked like she was going to pick a fight with anyone daring to bother her. I know we can't hire someone based on looks but come on who are you trying to attract, the wild funky bunch? Thank-you Don for the pleasant and professional service. NO thanks to the rude Twitter girl. I may come back but only if Don services me
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04 August 2014
Where does one begin. HUGE MISTAKE. We won't be staying at any Quality Inn Hotels after this experience. The room was very small, the shower had hair in it, the carpet was filthy, but at least the bedding was clean. The staff was very polite but really young. Obviously school kids on summer jobs. The breakfast, oh yes what breakfast. The picture on their website is NOT what is actually there. Instead you get store bought cookies and eggo waffle and coffee with grounds floating in it. First night ok, second night (Friday) music from the club attached woke us up a 1 am with base music so loud it vibrated the floors and coins on the table. This went on until after 2:30am. We bought ear plugs for the Saturday night which was still loud but not as bad. We were told this goes on every Friday and Saturday. Sunday night drunks were hanging out in the hallway waking us up at 3am. Don't know if they were guests or not. The night staff was just a young man (maybe 20 yrs, if that) so he would not be seen as authority and they continued to party in front of our door. I had to call him twice to do something or he would be needing to call police. At the same time the a/c went down and the room air became thick and dank. All I can say is we will NEVER stay here again.
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15 January 2013
If Jen is working the front desk run fast she is possibly the rudest front desk clerk I have ever had the misfortune to run across. Booked room through Expedia was told by Jen that reservation would not be honoured should have booked through them and we were not her problem. She then very rudly told me I should go elsewhere as she was busy. They gave me a room with single bed and told me to come back at 3 had booked a room with 2 doubles months in advance and paid for in advance. Raj a hotel employee found us a room in the dungeon/ice box of a basement. No cold water in the sink taps mother in law nearly melted her false teeth trying to brush them. No elevator 74 yr old mother in law nearly passed out hiking the stairs. Brutal place to stay. Only .5 above sleeping in the car!!!!!!!! If it wasn't for Raj would have slept in the car. 0 parking available
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23 January 2012
Smallest hotel room I’ve ever seen, lousy breakfast, shoddy internet – 3/10
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