Mostly construction workers but room clean and quiet. No elevator!
Good rate and location. Bed was comfortable. Carpets are old and stained. AC / heater didn't work well. Lots of parking although restaurant patrons use designated room spots.
Stayed at this hotel many times but after my experience here I will never book a room with Sarnia super 8 again.
After checking in I went to my room and the second you open the door the smell of sewage hits you.
I went down to the front desk and the individual at the desk informed me that there was a recent flood and the carpet got flooded.
How could they book a room knowing it had flood damage and the putrid sewage smell.
How many more people will they try to give this room to. It's disgusting and unacaptable. Not even a sorry from the front desk.
One night isn't bad but it is a lower end hotel. Could use more renovations. Other than appearance the beds were comfortable and the continental breakfast wasn't bad either.
Good value for the money. The accommodations are a bit run down. The staff is friendly and helpful. Location is awesome, being a block away from the water. Overall we had a god experience, and we rebooked.
The room was very well kept and 5he staff were very nice and polite met the manager once and he was a dick
Terrible customer service. At checkout I had the misfortune of dealing with Ravi. When I check in with him 5 days ago I was charged for the stay as well as the deposit on my debit card. I asked him can I pay the bill with my Visa on checkout. He said yes no problem. So when I went to check out this morning I reminded him of our conversation that day and asked if I could pay on my Visa like discussed. He told me no that the transaction was already put through and he couldn't refund me that amount and process it on my Visa because the amount was too large. I reminded him how I asked him when I checked in and he told me he never said that. I told him I'm sure u did because I paid my credit card that day to make sure I could pay for the room on my card because he said it would be fine. I literally did it as soon as I went to my room because of the fact that he agreed I could pay Visa. He continued to say that he never said that. He was very rude and disrespectful pretty much calling me a liar. So I said that's fine just give me back my deposit. He told the other employee that was finishing his shift to give me the deposit and muttered I'll be sure to give u a good review. He then says "you can't threaten me" I replied I can write a review if I want. He then tells the other employee "go check the room make sure he didn't take anything" I was in shock. After pretty much calling me a liar now he's saying to check to see if I took something. This man has no respect whatsoever. I asked him for his name after getting my receipt and he said "im not telling you my name" I then said "your not going to tell me your name?" Then he said my name is Ravi here I'll show u my name tag and goes in the drawer and showed me So why did u tell me no a second ago?? Just such a horrible experience.
Then as I'm leaving and picking up my bag he noticed I was recording a video the whole time but it was aimed at the ceiling I just wanted to record the audio because at one point I'm like I have to because hes so inappropriate. So he says to me "you can't record me that's illegal and I didn't reply and headed to the door. He then went around the corner to kind of follow me and yelled "smart ass" as I walked out. I have no words. I have never been so disrespected. I'll never stay at the super 8 again and I'm in Sarnia every week doing a big renovation project on a townhome complex. Not only that but I won't have any of my guys staying there either. Totally brutal!
Decent, huge trailer friendly parking. Hotel is a bit old
Very basic rooms. Comfortable beds but nothing special. Dry breakfast.
You gotta clean the TV remotes. Nice drive up room.