I've been taking my pets to see Dr Ward for awhile now. Have had nothing but good experiences. She even found my dogs neuter stitches that I was told were dissolving by Dakota Vet (They clearly weren't and he was neutered in June!)
Takes you in promptly, are super gentle with my old guy and even suggest some ideas for supplements and the like. Awesome choice
Didn't mistreat my animal but I absolutely felt like I was being swindled the whole time. I went there twice and both occasions they had the bill made up PLUS everything they could ever recommend. I had to tell them to not charge me for something as apposed to asking for it and they made me feel like a bad pet owner for not purchasing things.
I had to return for a booster and I was told a technician could perform it and I wouldn't need to see a doctor. 5 min later the doctor comes in and I have to refuse more stuff. I also got charged $60 for her to weigh/take the temperature of my pet. "wellness exam" my ass; Other vet clinics offer this for free with a visit.
Would not recommend to anyone ever.
Absolutely in it for the money. Not terrible service but they recommended everything under the sun and attached all of those to the bill. Before I even had a chance to explain what happened to my dog the doc was already trying to sell me dogfood. Heartworm pills, dog food, blood work etc all showed on the bill (I came in for a shoulder and elbow sprain). Only went there as my local vet closes Sundays. Good thing I have the balls to tell them to take those extra charges off as I look for my regular maintenance vet care from my actual vet.
We had the best service ever. Such a nice place to take our pet. We felt the staff has a great love for animals and treated our cat great. Definitely going to go back again!
Been taking my pets here for several years. All the vets are excellent and work with you for a full health plan for your dog. I also buy all my dog food here as they have or can get food for a variety of special needs. The rest of the staff is also top notch!
I was going to leave a 5 star rating because their service and nurses were amazing until.I got banned from this vetenarian hospital. Yes, you read right, banned! Who bans a polite paying customer?! I was very shocked to receive this news as I had not once displayed any rudeness, anger or violence towards staff/vets at South Glen! So I sense that Dr. Sra was strongly behind this decision as one of our discussions about the procedure suggested had lit his short fuse and was very rude towards me over the phone.
For those who were saying Dr. Sra was in it for the money, I could definitely see that as he was not willing to listen to my concerns as the owner of the pet and was not very easy to work with. He was making all the decisions by HIMSELF, whereas I have usually seen other vets WORK with other vets especially on a very complicated case as ours. He had also suggested all these procedures which I paid for and it did not lead us to any idea what the issue might have been with our family dog. And I'm sure we all have our own budget and idea of what the diagnosis would possibly be before coming in, yet he completely ignores you and thinks he is right (wellwho has known the dog longer in this situation?). And guess what? Our family dog is no longer around now, happy Dr. Sra?
I would NOT recommend this vet nor the Best Friends animal hospital as he also works there.
Amazing staff. They take great care of my two cats!
A1 Service. Always! I think they are one of the best vets in the city. Always accommodating for us as our dog can't be near other dogs. The staff is knowledgeable and friendly. Never had a bad experience here.
I was happy that Southglen Vet was able to get me in the next day from when i called to book. They have great hours, with helpful staff that care about the animals. That being said you do pay more to have the convenience of them being open late and on weekends.
Consistently show care for my cats, they treat them like they are their own pets and not just an animal! Their hours are fantastic and they do their best to get you in for emergencies.
Prices are higher compared so some other vets, but it's well worth it for such compassionate care.