Regency Athletic Resort

Location :

8068 Mountain Rd, Niagara Falls, ON L2E 6S4
Added by Jopie, at 26 October 2016

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• Anonymous

  09 September 2017

  Wings not jumbo as advertised and overcooked. Fish also overcooked. Have been here several times but tonight not as good

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• Anonymous

  28 August 2017

  Not bad, lit of things on menu. Not available. Waiter was new and didn't know how to take care of a table. Would ask you how things were and walk away before you could answer then go play with his phone. Food was good!

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• Anonymous

  14 August 2017

  Worst customer service ever. Beware! There is no one at the front desk in the evening, fire alarm went off all night in the room next door. Did not get good rest at all. After trying to reach all the numbers for service to shut the alarm off the Fire department came and addressed the issue after all neighbouring guests calling in. Owner didn't respond to complaints and staff was not accommodating. Complained to get our money back and owner, who was nearly impossible to reach, refused and just said "too bad". Bad service, bad attitude, not family friendly or restful as they stated.

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• Anonymous

  23 July 2017

  The service was great as always but I find it hugely disturbing that somehow you can pick up on my cell phone and send me this message. I find it an invasion of privacy because nobody should even know that I'm there on my private time.
  This sort of thing is enough to make me not frequent your establishment in the future. Perhaps it's something you should look into changing or discontinuing if it's a service that you are paying for.
  I don't think it's worth losing customers over.
  Thanks for your attention in regards to this situation.
  Wayne.

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• Anonymous

  11 April 2017

  Was just there. Have to say food was very good and staff very friendly. Although the motel room had been updated recently, was clean, had running water, and heat, one might say you want more? Many items were lacking that you would expect nowadays. No soap, shampoo, glasses, microwave, clock, radio, ice machine or pop machine on the property etc. When I inquired at front desk, I was informed the they don't provide shampoo or glasses and that they had run of soap? Really? Rooms had been booked under a group with at least 2 months notice

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• Anonymous

  04 March 2017

  horrible service!!! RAW LIKE I MEAN RAW CHICKEN WINGS! they changed something! used to love it, place would be so busy when we went! within a few months, it's dead, their mussels were really good and now they are the worst!! then I tried the chicken wings (can'T fail with chicken wings, they are very simple) 4 to 5 in and bam I realized how raw they were! bad!! very very bad

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• Anonymous

  02 February 2017

  Clean and quiet. The food was very good.

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• Anonymous

  03 December 2016

  What happened?! It was a great spot when they first reopenedgreat sports bar food, lively atmosphere, reasonable prices. Went up for ribs tonight and menu has been 'fancied up'.I guess to justify the incredibly high prices(eg $8.00 for fries and gravy, $24 for 20 wings.no more ribs!) NONE of the TV's were sports- we ended up staring at a wall full of muted CBC shows. The service was very slow and all 3 of our tables' bills were incorrect.( Our server seemed quite inexperienced but he was very nice.) All in all, so disappointing when everything that they WERE doing was working so well. Sadly, I don't think we'll be back.

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• Anonymous

  02 November 2016

  I really hate to do this and this just happens to be my very first review I've ever done. My husband and I used to go here last year for $5 pounds of wings 1 night a week. The wings were huge and the hot sauce was amazing. Also fell totally in love with the chunky blue cheese. We hadn't been in a while because we've been saving our money and not going out. Yesterday was my birthday and I had a craving for their amazing wings. So my.husband wanted to treat me for my birthday. Wow. We were very disappointed. The wings were tinynot sauceydifferent sauceand totally different blue cheese. 😣
  
  Also During dinner we were the.only ones in the restaurantit was early. We could hear music bass coming from the kitchen. At first we thought it was a band playing outside or downstairs. The server went back and told them to turn it down. They listened and turned it down for about 3 mins and it was right back up. Super annoying and they didn't seem to care that we had to listen to it. I'm in the industry and if I was managing these guys they would be in trouble. Super rude. No respect.
  
  Unfortunately we will not be back. This makes me sad cause we loved this place.
  
  New owners?
  New management?
  Something went wrong.

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