Red-Line Power Craft Ltd

Location :

12806 100 Street, Grande Prairie, AB T8V 4H9
Added by Jopie, at 16 September 2015

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• Cory M

  19 September 2017

  Wanted to get a bunch of repair/maintenance work done, as well as 16" Ape hanger install. To start, because of the parts department, it took 3 weeks longer for delivery. Once everything was in stock, i brought the bike down for the work. It took over 2 weeks for completion.
  When i picked it up and drove it away, the gas tank was empty (full when dropped off), and as i raced to the gas station, my marker lights/driving lights nearly fell off. When i got home, i looked down and noticed my rear fender was completely cracked on both sides, badly. I called the dealer, after a couple days they still wouldnt take the blame or explain what happened, but agreed to pay. From that point, until completion of the fender repair was nearly 2 months. Alot of the waiting time was the horrible workmanship of J.Adams auto body, but on Redline's side of things, it was constantly lies, confusion and excuses.
  I would not recommend this dealer to anyone, and if you dont want your machine and time tied up for months, i advise another dealer.

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• Cheryl Steidel

  14 September 2017

  Always great service. Good varity of items..shawn is a great salesman

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• Cole Kutschinski

  08 September 2017

  I would only buy Rec products from this establishment. Go see Shawn, best customer experience I've ever had. Thanks again Shawn.

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• Kimberly Howell

  14 June 2017

  Wanted to send a shout out to the Service Manager for coming to bat for us We bought the product from this dealership and they stood behind us 100% when the local dealership threw their hands up and said " you should have bought it from us".. As owners of 2 Yamaha grizzlies, 2 Yamaha dirt bikes and 1 Yamaha inverter I will definitely make the 5hr drive north to have service like they provide!! I would recommend this dealership.

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• Tim Ljuden

  01 June 2017

  Parts dept is excellent, lots of stock or can get it in quickly, the clothing and accessories upstairs has a great selection and decent pricing. I cant say the same for sales as they seem unmotivated and when I was in looking for a bike, they were not interested in selling one to me. I bought a Honda.

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• C Davis

  05 March 2017

  Untrustworthy, unscrupulous and they don't care.
  
  Red-Line Power Craft shipped me a brand new Yamaha snowmobile that they knew didn't run. They did nothing to try and correct their error and when I wrote them a letter detailing my concerns, they sent me a picture of the letter torn up in a garbage can.
  
  I didn't realize it was a privilege to purchase a Yamaha or accessories through this dealership, but that's the way they treated me. When I asked for details, they sent me the wrong ones, when I asked for accessories, there was no attempt to sell them to me, despite being ready to complete a deal on a Friday afternoon, there was great reluctance to take my money until Monday.
  
  If I could have given them zero stars (or even negative stars) I would.

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• Nicole White

  10 January 2017

  Best place to go for all your motorsports apparel & accessories. Huge show room packed full of Yamaha and Kawasaki how can you not love this store?

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• Carter Lindballe

  03 July 2016

  Worst service parts people are extremely rude being as they are there to help you and not to be rude

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• Cody Siko

  29 April 2016

  Worst service in town. I refuse to ever go here which sucks because I ride Yamaha. I'll wait three weeks for a part, even if they have it in stock, before I go in this place. Girl in clothes up stairs is good. Parts people are a JOKE! Which really sucks as it's an awesome location.

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• Kelly Cowan

  23 September 2015

  
  me. Hi do you have a use outboard jet.
  them. "no"
  me. Do you know of any businesses that may have one.
  them. "no idea'
  me. ok thanks
  them. "yah" click

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