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Added by Jopie, at 06 July 2016
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11 Reviews
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01 December 2017
We have been going to Poet's Cove for years and always enjoyed our time here. However, our last visit was not at all a positive experience. From the beginning we had trouble docking our boat (they claimed they didn't have us booked into a slip even though I produced an email confirmation with a slip number). Once we had docked in a different slip upon the instruction of the dock manager, we were scolded (probably 25 min after docking) for being in the wrong slip number. We then patiently explained the situation and told the lady we would be happy to move where ever they would put us. We got that sorted out and proceeded to check in.
We made it up to our little apartment and enjoyed the evening. Around 11pm we realized we had a very loud and very drunk group above us in the building, which we didn't really mind at 11pm. However, at 1am we began to get slightly annoyed as they were still blasting music and line dancing above our room. At 1:30 we called the front desk and they apologized but did nothing. At 3:30 we called again and they did send someone up to ask the group to quite down, which was ineffective. The party did not end until 5:15am.
We had the exact same issue the following night with management doing nothing to intervene. I am not opposed to people having a good time and I don't want to seem like I am against have some people over to your hotel room. But I think blaring your music with every window and door open into the open air after 4am is slightly rude. Worse still was the response management gave us, which was nothing.
I hope that the Poet's team was having an off weekend because it certainly was not up to our expectations to a stay at Poet's Cove. I am not sure we would find it worth our while to stay here again.response / report this review -
25 September 2017
Poets Cove is a beautiful place for a quiet getaway. Staff were very friendly and accommodating. The view is spectacular and the marina offers large slips for moorage.
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18 September 2017
I had looked at this place a few months ago and wanted to take my wife there for a few days to celebrate our 25 th wedding anniversary. the reviews seamed good so I booked three days. A couple of day before going my wife looked up the reviews and notice that the reviews had gone done very badly. I called the resort to ask about this and voiced my concern. I to person I spoke with explained that there was a large staff change throughout the summer and did admit there were some challenges with the housekeeping staff, I was however insured that this problem has been corrected. I decided to trust what I had heard and we went to the resort. We had a great time and didn't see any evidence of poor house keeping. The staff was fabulous ,Friendly with a great fun like attitude. The staff at the spa was also very accommodating and friendly as well. such a great view and setting for some time away. We will be back for sure.
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25 August 2017
Stayed here on a recent girls' getaway in a 2-bedroom villa. Excellent view and very nice unit. Kitchen was rather poorly equipped for proper cooking, and housekeeping didn't replace any tea towels. Other than that, it was a wonderful place and would be happy to stay there again.
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09 August 2017
We stayed at Poet's Cove for our first wedding anniversary because we had heard good reviews. We were quite disappointed with the overall experience. The hotel is in dire need of a deep clean - the carpets don't look like they have been steam cleaned in months, all of their artificial plants were dusty and tired looking, their pub was disgustingly dirty (food particles and garbage tucked in corners, hidden under furniture items, gathered under the dishwasher), their pool facility and gym were dusty and looked neglected and their furniture in the rooms looked tired. The pub was pretty chaotic and it didn't feel like it had the presence of a strong and competent manager. We overhead multiple people complaining of a lack of service. For the price you pay to stay here, it doesn't meet the expectations.
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30 July 2017
Resort and marina are beautiful and the staff are terrific HOWEVER I would not suggest staying in the marina during a weekend during the summer unless you want to listen to the music of whichever wedding reception festivities are taking place. I can't blame anyone for wanting to get married at such a beautiful resort but they should build a separate hall / building for the reception so as not to disturb all the other guests with the music. We were told the music would be turned down at 11didn't happen on either the Friday or Saturday night. Music was played outside both nights at the resort. Guess I expected more from a resort such as this.
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30 April 2017
Outstanding support for weary sailors, nice berths and a good restaurant are just the answer.
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26 February 2017
Good marina a little pricey and not close to places but nice pool and facilities
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07 January 2017
Poet's Cove is a beautiful Ocean Front Resort on Pender Island. We rented a 3 bedroom villa for a few days over New Years. The villa was beautiful and very well equipped. It's quite on the island over the winter so the resort is minimally staffed. Restaurant and bar are closed but the fitness centre; outdoor heated swimming pool; steam 'cave' and hot tubs are all open. Hiking in the area is excellent. We had a lovely time at Poet's Cove and plan to return, perhaps in the summer when everything is in full operation.
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14 September 2016
Came here for honeymoon (was back in 2012) cottage was clean and had a great view. Place is a little secluded but was a great get away with beautiful scenery. Cooked our meals in the cottage so can't say anything about the restaurant.
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13 July 2016
Virtually no privacy on the patio from the cottages and rooms not cleaned very well for the $720 per night. Biggest disappointment was the restaurant. Brunch was very little food and had to ask twice to get a few muffins, etc. With only two tables occupied, she had to be asked repeatedly to bring butter, coffee, etc. Super slow and attitude. Found better brunch food at bargain priced motels. Do not eat at the restaurant.
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