While biking around the island our group thought having lunch at the winery, perhaps a tour, perhaps a few samples, would be a great idea and the food was supposed to be great.
The place looks beautiful and there is a lovely area where they serve samples and patrons can buy and consume a bottle on the property.
We are not huge wine drinkers so the sample received was more than enough and we were hungry from our ride. We looked at the menu and decided to order.
The attitude of the staff was darn right rude at the counter. Apparently whatever you order they had it to you raw and you cook it yourself. We asked for modest changes such as making a meat dish vegetarian we were told no. So we ordered 2 fish dishes and 2 veggie burgers. We were handed abruptly a meat burger and a piece of fish. We also had to ask them for the salad that comes with it.
All in all a negative experience brought down by the awful attitude of the staff and their manager. We took the time to inform her and she seemed to not care. Frankly their snarky attitude ruined the whole place for us. This is unfortunate as the place could be so nice.
Warning: The winery and the entire island closes at 4:00 pm during peak season (September). We took the 2 pm Ferry only to have to turn around and leave 15 mins later. Don't be fooled by the additional Ferry schedule, It is for crop transportation not tourists. Definitely not the same NOTL experience. No hours are posted on ANY tourism websites or the winery itself. The one star is for feeling misled although we heard wonderful things about the winery and love their wines. We traveled 3 hours by car and an hour by boat just to turn around and go home. Extremely disappointing anniversary.
The Winery is great however the manager is absolutely terrible. She was extremely rude and hostile to us. There were 2 groups of customers complaining about her when we left as well. All other staff members were extremely pleasant they deserve 5 stars. The Winery should replace her as I can see many complaints with the same issues online.
I hear it was greatBUT IT WAS CLOSED!!:(
We had a great time doing our taste and tour. Our guide was charming and witty as well as knowledgeable. It was interesting to learn local history and the winery history as well. It was an hour long and was very worthwhile to go. We even bought some wine, though we don't normally drink it. It is a good thing to do and the times are conveniently set throughout the day.
We visited Pelee Island on June 28th. The highlight of our trip was meeting Brendan at the Pelee Island Winery. His tour was informative, honest and tailored to our needs. He was very friendly and took the time to find out which wines we were interested in and recommended those wines for us to taste. Highly recommend asking for Brendan when you visit to ensure a fabulous time.
ADAM, GOD BLESS YOUR SOUL!!!!! SUCH GREAT SERVICE, WE GOT 3 FREE TASTINGS!!!! WOWWWWW!!!! 3 FREE TASTINGS!!!!!
Our first wine tasting visit and tour. Tracy was a delightful and friendly tour guide and helped us find the wines that we would like. And we discovered that we like more of the sweet wines sugar level 3 and up. Thanks Tracy for helping us out!
"Excellent Taste" I have been drinking 2014 merlot Pelee Island since last couple of months and found it as on of the best wine I ever had, great taste of the Merlot grape. I would recommend to all wine drinkers who prefer medium dry wines.
My husband and I visited the winery on our own and not part of s tour. We weee told to move to the end of their tasting bar as the central spots were for yours. We were hosted by an unsmiling server. We asked her if she had a long day and she replied ' Yes, but it's over soon.' We tasted wines and luckily have some wine knowledge because none was offered. It seems that they are the' 'big' winery in the area and so customer service is not necessary. Disappointing!!!
Couldn't ask for a more accommodating and friendly staff. The wine tour was awesome and informative. Can't wait to go back next year!