About
Location :
Added by Jopie, at 01 January 2011
Opening Hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
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4 Reviews
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26 October 2017
New reception this year! Call to get personal great service you can count on.
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30 July 2016
Worst customer service ever. Called to make an appointment to service my dryer with my warranty. The lady told me she would not do anything until the paperwork came through. And when it does it would take two weeks to vet an appointment. I asked just to make an appointment and the samsung service could be dealt with when it came in. She refused and said i probably wouldnt pay if it didnt come. Told we she wasn't going to get burned. Then she hung up on me. DO NOT WASTE YOUR TIME WITH THESE PEOPLE!!! There are tons of samsung accredited places you can use. Just ask your samsung service person for a different one if they try to send you here. Shaunessy elecyric is a good one.
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08 April 2016
They called to book our appointment for the next day once we called into the manufacturers for warranty. Then the next day when we called to confirm - they didn't have it marked down. They had forgot?? To top it off we waited a month to have parts replaced (which we know is a manufacturer issue, though when I called the manufacturer - they released the part sooner) but when calling for updates they did not even answer the phone on more than one occasion. The repair tech was friendly and handled it quickly once the part showed up but I certainly would not choose them again based on the seemingly lack of customer service.
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08 January 2011
My stove just stop working during the holidays and they came over and fixed within an hour. Thanks Mr. Appliance!
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