Rudest customer service I have ever encountered. He could not even tell me whether the Microsoft store was open or not. He said it was not open at first, and then he said I could check with Google, and after I told him Google indicated the store was open, then he said the store was open. Then I asked for a local store phone number and he just hung up on me. This was the second time he hung up on me. I couldn't believe it!
Unhelpful support, randomly hangs up phone, does not follow through with case numbers or re-escalations, such a scam. I’ve been in contact with customer support for the past 3-4 months. First laptop came damaged, second laptop had graphics card problems. Customer service is unorganized and I had to contact the bank about returns because Microsoft wouldn’t refund my money. Laptops are poor quality, and customer service is terrible.
Garry Provided Great Service. its an onlie support center providing online support
Really rude! There isn't any store at this location and when I called the number suggested here someone answered and it was really rude and while I was asking they hung up on me.. It’s not the first time that I notice the people from Microsoft support don’t know how to do customer service!!!!!!
Gary was an outstanding tech. He understood my problem and quickly worked to clean my files and fix the problems. I'm so delighted with his response and customer service skills. THANK YOU!! Awesome service.