Great sevice! My dog is always super excited when she sees the staff and the building. She loves the vet.
We love coming here. We've been taking both our cat and dog here for months and we're so happy to have found this place. They treat us and our pets so incredibly well and we love the advice and support we get. We've seen Dr. Morris the most, but have interacted with most everyone in the clinic when we bring our puppy in for treats and socialization and it's great to know the kind of people who take care of your loved ones.
We have been coming here for years but unlikely to ever go back again. We had a new vet, at least new to us. Her "bedside"manner was atrocious. She had zero tact and horrific delivery.
After her 5 minute exam of the cat she announced we had a "very sick cat". She recommended blood work and an xray. We spent $600. The blood work came back normal. The vet was convinced that there was an obstruction in her intestines, "classic X-ray of a string like obstruction".
She said we would likely be putting down our cat in the next 12-24 hours if we did not act. We would have to do an ultrasound of the abdomen and or exploratory surgery. Exploratory surgery. Are you kidding me. Let's just open up a cat and see what we can find.
Even though the cat seemed to be getting better (eating, drinking etc) we had a sleepless night. Not wanting to take a chance and miss something, we went to the CARE hospital. The vet and radiologist did not agree with the diagnosis of the X-ray, but we decided to do the ultrasound based in the "doomsday" prediction of the first vet. We could not live with ourselves if we erred. So another $800.
The vet at the hospital also did not agree with the first vets diagnosis of a "very sick" cat.
After $1400, one sleepless night, stressing out our cat we found that they could not find anything during their exam or on the ultrasound.
We are happy our cat is fine.
As for going back to this vet. Never
I just had my first appointment with my dog and it was an amazing experience!! Dr. Robertson is fantastic! My dog needed a few things done, and the vet did a complimentary nail trim and anal gland expression for my dog! This clinic has outstanding service, and such kindness. The front staff are very friendly and super helpful. I will be going to Harvest Hills Vet for now on.
My dog got super sick very quickly, I brought him to North emergency and told them what had been happening and mentioned that his groomer brought up a possible ear infection. Needless to say they quickly diagnosed with old dog disease and a degenerative disk disease within 5 minutes without checking his ear gave me pain meds and told me to lock him in a crate for 3-6 weeks (5 minutes for a $400 fee) A week of him suffering and me agonizingly deciding that I would put him down that weekend, I first brought him to the Harvest hills clinic to get a second opinion and mentioned again the possible ear infection. Dr. Tara was amazing. She took her time with him and checked him from head to toe and listened to my concerns. she did a swab of his ear and found that he did in fact have an infection in his ear and gave me antibiotic ear drops for him. Well, two days later he was 100% better. He could move his back legs, could walk in a straight line, he was eating and drinking again. If it wasn't for Dr. Tara, I would have put down my companion of 15 years (he still acts like a puppy) long before his time. (Her visit only cost $100 for the meds and checkup) I am so very very grateful for her and going forward will not go to anyone else but her. I felt like she genuinely cared about my dog and it wasn't just a business transaction. Love love love Dr. Tara
Dr. Morris is absolutely fantastic! We adopted our cat back in November but he started acting weird. So we brought him in and found out he was having urinary tract issues, so we were able to work our butts off to fix the problem! Dr. Morris is so kind and caring and always helps us pick the right options for Sheppard. As much as we want our cat to stay healthy, we can't wait to see Dr. Morris again! 😁
The girls at the front desk are always extremely helpful and are great to ask questions to! Don't forget to mention your pet insurance so you can save some money!!
I first came here as an out of town guestthe excellent service continues. The clinic is clean, peaceful and well laid out with beautiful animal-themed wall murals. Superb professionals!
Jennifer is caring, takes a personal interest in my cat and was very helpful in making practical suggestions. The website is very well done and they actually take the care to follow up after appointments. Top dogI mean 'notch' all around!
This clinic has been great so far in helping to take care of our cat who has a chronic respiratory issue that we have yet to be able to diagnose. When we started at this clinic, they did a very thorough job of looking through my cats records from our old out of town clinic so that they could make sure nothing got missed, but also so that they didn't end up re-doing any of the tests we had already done.
We adopted a rescue dog at 3 months old, we had fostered for several years before that so we had a decent knowledge of the common things that come up with dogs, but our little guy was a different story. He was having diarrhea - straight liquid - we tried to change foods a few times and when it wasn't getting better, we decided to go to the vet. We had done a LOT of research as to which vet we wanted to go to, but oddly enough Harvest Hills hadn't really come up in any of our searches. We went to two different vets, first one told us just to wait it out. I wasn't happy with that answer because there was no information backing it, so we went to a second one and did not get great service. A friend recommended Harvest Hills to me, so we went and I could not believe that a vet office like that actually existed. It is clean, the girls at the desk and the Tech's are SO friendly and extremely helpful, and Dr. Jess Oullett has been the most incredible doctor. We went through an extremely rough few months trying to find out what was wrong with our boy and it was expensive and emotional (side note - get pet insurance! We didn't at first and regretted it big time). Through the entire thing, Dr. Jess and literally every other staff there were so supportive and did everything they could to help us. Dr. Jess always helped us figure out ways to do things that would be cost effective and always gave us ALL of the information so that we could make an informed decision. I am one of those people who, when asked what the issue is or what symptoms we have noticed, can go on forever explaining every detail in case it is relevant and Dr. Jess always takes the time to listen, she asks us thorough questions, lets us know what to look out for and what certain things can mean, and is just a genuinely honest and caring person. I feel like the staff there truly love my dog and I can not tell you enough how great this place has been for us. Before writing this, I read some of the other reviews. Everyone is entitled to their opinion and I can agree that some situations would be extremely frustrating and that likely not every person has had the amazing experience that we have, but it is important to remember that these people are human as well. They have days they aren't feeling 100% - so do we. Sometimes they will be busy, and sometimes they will be fully booked and can't accommodate your appointment, you have to expect that anywhere you go, especially the good places because of course they will book up fast. They aren't an emergency hospital, they aren't the place where your pet can go to have a major surgery, and really, they probably aren't the best place to go if your pet is in critical condition and needs medical attention - not because they don't care, or wouldn't try to help- but that isn't what their clinic is for, and they wouldn't have all of the tools and resources available to do what may be needed. We have had a few emergency scares, and even though they couldn't fit us in or weren't the right place to go for that particular situation, they have always recommended to us what we should do, in most cases it has been to go to the CARE center, because that is the purpose of the CARE center. It's great to look at reviews before you go somewhere and try and benefit from the experiences of others, however this is only beneficial to a certain extent, you have to be willing to try and sometimes you have to be willing to give second chances. I have nothing but amazing things to say about Harvest hills and have had great experiences even in difficult and emotional situations, I hope you do too, but really you will never know unless you give them a chance. Treat them like people, be understanding of their side of things and I have no doubt you will be treated just as we have. Oh and also, our dog is doing great, he is now a year and a half and though we still have certain things that we are working through, he is living a happy and healthy life and I honestly don't think we could have done it without the Dr. Jess and the staff at Harvest Hills.
Not only are they awesome with animals, they are awesome with people as well.! Very understanding crew at Harvest Hills Vet. I will continue taking all my animals to them. Gromit loves Dr. Jen :)
Also loves that girls at the front desk because he gets lots of treats !
Till the next visit :)
We have been clients for 3 years now. Today my wife found a kitten in the snow at work, very frozen, but still breathing. Everyone in her office made sure he was keeping warm to raise his temperature, but he was not doing well. She tried making an appointment for today explaining what had happened, but was told 'sorry you will have to call back tomorrow we are fully booked'. Wow, this was an emergency - they could have taken a few minutes to take a look at the little kitten. Kitty just died WE WILL NEVER GO BACK!!!!!
One of the best Veterinary Clinics in Calgary. The Dr.'s are very thorough and helpful. Knowledgeable and friendly. I feel that my cat is in good hands and is safe when I am there. The staff are terrific and go out of their way to assist you. love this place !