This place is conveniently located in crowfoot. The staff here is excellent they were very friendly made my pet feel at home and comfortable. They had treats on head to make the animals feel more relaxed even a very friendly cat who makes his home at the office. Skylar enjoyed his haircut and looked very handsome.
When I had to put down my Beagle the lovely staff left me sobbing in the waiting area for 15 minutes before letting me in the back to visit with my friend one last time. Afterwards they kept asking me for years when they wanted him to come in for a check up, not bothering to note they put him down for me. Classy place that I'm happy to never step foot in again.
Dr. Steve is very competent and caring. I have autism (high level) and had no trouble understanding him; he was very direct. which I appreciate. My husband found him to be very competent and compassionate. Dr. Steve got back to us by phone several times and went above and beyond the call of duty. It meant a lot.
The Crowfoot sent our family a beautiful flower when our dog died and it meant so much.
Dr. Keith is a very compassionate and competent vet as well and was very kind when I had to put down my cat CatBert due to illness. He took the time to explain things, was patient, listened, and it made all the difference. Thank you.
The receptionists are kind and professional; it is obvious that they care. Thank you.
Took my new cat for a checkup and dripping eye. She needed to get two of three vacinnation shots (which the vet gave us a slight discount on) She (can't remember who) was attentive, sweet to our cat and very, very detailed and descriptive for us. She explained symtoms, causes, treatment and prevention plans. We discussed food, bathrooms, and day-day living in close detail and this was very appreciated. We left with two medications and a solid plan of action for some minor behavioral problems (skipped the "only available at our clinic" cat food line).
I got an email the next day to wish our cat a happy birthday. I can see this being a system flaw (we did not have a birthday date) but it still felt very impersonal.
Our next visit didn't go as well as the first. We took her back about 5 weeks later because her behavioral problems were continuing.
Urine and blood tests were our next step in order to determine if it was a medical problem. This was really stressful and the staff were cool, fast, and very descriptive again. It did feel a little rushed but it went well under the circumstances and I have no major complaints.
The problem arose when the invoice showed up with a charge for a checkup as well as the tests. I inquired about it and the receptionist got hostile right away (maybe I sounded hostile too?) so I brushed the charge off and left. With suddenly going in for another few tests and then an added charge of a checkup (which was not AT ALL as thorough as the first) was very stressful.
The followup call was again very thorough. Everything was discussed and more options were presented for behavioral problems. The call lasted about 45 minutes.
Overall, I didn't have any major experiences here but I will be finding a new vet for next years checkup. The prices are just too high and it was lackluster. The vets are knowledgeable but impersonal. My cat is not fixed. Not worth the price for the experience. Too expensive but not bad.
Dedicated staff ready to help beyond expectations
DR.Shannon Perz and the reception team are wonderful! I worked in the vet industry for 11 years and they give the best service ! Highly recommended. Trustworthy and honest.
Very friendly and helpful staff and vets. Great for Crowfoot area pet owners.
Great vet services here. Stay is friendly and knowledgeable, our vet takes time to really listen and provides great care for our dog.
Always friendly, fast & efficient with the focus on what is best for my 4-legged companion.
Great selection of speciality food too.
The vets here are very caring. Last week I brought my very neglected Goldens to be groomed. I truly expected them to have no butt or leg feathers left because those areas were so matted. We gave the groomer full permission to cut them out.
When they were returned they smelled and looked fantastic. Their feathers looked like they had never had a problem. miracle Worker!
These pups have found a new regular groomer where their owner has enormous peace for mind.
Took our cat to the groomer (Gillian) and the experience was great! We felt the groomer really cared about our cat and put our cat's wellbeing first. The people up front were very nice as well!