About
Location :
Added by Jopie, at 31 July 2015
Opening Hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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6 Reviews
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12 September 2017
Very friendly and helpful staff
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06 July 2017
always fast and eager to help! great company to deal with.
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13 June 2017
Worked with a gentleman named Karan Bains and was amazed by his service and professionalism. He made sure he set us up with the perfect package, which suited our needs. Would definitely recommend!
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20 February 2017
The broker made a mistake on our auto insurance which made up pay more premium than we should have.
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14 December 2016
Hubby talks to them on friday, and agree for info to be emailed. No email all weekend so Hubby calls Monday morning at 9 am, and is told our agent will call back as soon as they get into office. wait till after 11 pm still no call. I call back at 12 noon and no one seems to know anything. We have been with this same company for over 3 years, and for some reason no one seems to know who we areSo finally after several minutes on hold i am Talking to "Jessy" our agent who tells me (in a very condescending tone) that it was my hubby who gave her the wrong email (for the record.. he has had the same email since computers were born) I'm like, umm "no" you made the mistake and you should own it. Long story short Hubby checked his email this morning and still NO email, we are not renewing with this company ever again.. we are goin to go to Saxbee they have your house ins. and have ALWAYS treated us with respect.. ( the only reason I am giving it 1 star is bcuz they made me in order to post)
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07 August 2015
They missed a signature on my transfer. Phoned me over and over saying I needed to come in and get it signed. I arranged to sign the transfer on the weekend but the person who was to meet me never showed and since they work bank hours it was improbable for me to get into their office. They sent me to an even further away office and when I got there, that branch had no idea what I was talking about. Finally, got it sorted out and then phoned Hub and asked them to call me and let me know they'd received it an everything was in order. Phoned them several times over the course of two weeks and they never responded. Finally had to take off my lunch break and go down there to find out what had happened and they nonchalantly told me they had it all processed and sent away and sorry, I couldn't have a copy. Terrible service.
Amended my review from a single star after management apologized for the situtation, which was appreciated.response / report this review
