About
Location :
Added by Jopie, at 12 October 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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17 November 2017
This hospital Sucks! Staff and Dr's are rude and don't listen to patients. Staff wouldn't allow family to take my things home during surgery and staff has lost my belonging. Shoes, jacket, clothing. No one wants to take responsibility. They snicker and laugh at patient's will never accept this hospital for anything. Horrible horrible experance
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08 November 2017
In regards to emergency staff - At the beginning I was really impressed with this hospital. Clean, efficient, great with people and fast. Until 2.5 hours later I had no answers and was just told to undress in a gown, and wait in a hallway for 1.5 hours by a 5'9, skinny brown haired nurse wiTh glasses and older Walmart grey and purple runners. Avoid her if you can. She's extremely unprofessional, condescending and enjoys to have higher status and power trip. I asked her why I was being told to undress and where she was taking me. To which all she said was "the doctor" I said okay, and did what she said. Fast forward 46 mins later in the cold in a gown in winter in a hallway. When I asked her what's happening and what's the point of me being here if no one was going to tell me what was happening and what the next steps are. She laughed in my face and told me she doesn't know if there's a point in me being here, and the doctor will see me when me. I said so you pulled me from the waiting room, no explination and you laugh and still can't give me an explanation? This place is only as good as the nurses that work for it, and that's a nurse who needs some skills in customer relations. AVOID EMERGENCY HERE. If I could get her name I would.
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29 October 2017
As a US student, the medical system here is new to me. I had the unfortunate experience of speaking to a woman in emergency who didn't seem to care if I came in holding my dismembered arm. I explained that I had Canadian health insurance but was told I didn't have the right documents with me and that I would be charged $1000 dollars out of pocket. I walked away without a single person asking about what brought me into emergency -- which seems like a relevant concern to me.
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02 September 2017
Smooth sailing through an efficiently run emergency unit. Each member of the team focused on doing a good job except for one who was observed to not change bed sheets in between patients. Outstanding performance by the doctor who went above and beyond to see that I got quality service and sided on the side of safety. Privacy was respected and some members even had a sense of humor. Now to search for follow up procedures at a faster pace though.
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18 August 2017
My one-year old daughter tripped and bashed her mouth causing her tooth to come through her lip. I can't tell you how well this hospital handled the situation. Gave her a stuffed bear, got us right in, checked out the cut and her teeth. Gave her some skin glue and luckily didn't need stitches. They are genuinely doing the best they can. I am so grateful that I live in a country where we can walk off the street and get taken care of. I wish I could do more to thank them.
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08 August 2017
Met one male doctor and asked him about a benzo RX refill. INSTANTLY his demeanor changed and he became upset and stormed off saying He wasn't writing me anything. Classic. Just another doctor assuming that because I ask for a benzo that I must be a drug seeker/addict. Well let me inform you I am not an addict. If I do not receive this medication I could go into seizures. It helps me manage my life and continue to live productively. Without it I am basically crippled. I am not a drug seeker! Enough of the assumptions. Take your God complex down a notch and talk to your patients like human beings. Try being genuinely interested in your patients.
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04 July 2017
I went to the ER today with a knee injury and even though it was a busy July1st weekend I was in and out in 1 hour. My only comment would be the doctor who came to discuss my xrays seemed to want to rush away. I had a few questions regarding how to treat myself at home and he was walking away as I was still asking. They were not busy so not sure why he couldn't just give me a few quick answers.
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28 April 2017
Outstanding high intensity rehab ward - specializing in neurological rehab. Highly organized, good staff, very responsive. Actively try to improve communications.
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28 March 2017
Been sent here twice by two different Doctors at walk-in clinic. Second time the clinic Doctor faxed a specific test that needed to be done. They refused.
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04 February 2017
disgusting that you can rent out space for a movie and put patient in the hallways.guess money over rules patient care
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28 January 2017
Worst Emergency ! Worst Service ! They do not care if you are dying from pain or you need some ‎urgent help. You just have to wait till there is a spot available! Drs and nurses joke around and talk ‎with each other while patients are lined up to get assessment.‎
It seems like you are just in an office and waiting for some paper works to get done. All the staff take ‎lunch break at the same time in the Emergency and they leave without any care to the patients. There ‎is a chance to die in Eagle Ridge Emergency and nobody even knows ‎response / report this review -
30 December 2016
What a joke, I had to pry the fact that we were going to have to wait at least several hours out of the staff in the small overcrowded waiting room as its their policy not to let the public know how bad (slow) the service is. I feel sorry for the staff, the city has undergone significant densification over the past decade, but zero improvements have been made to this facility to increase the capacity. Another fail by the government at managing their costs and making sure essential services are adequately provided.
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19 October 2016
All hospitals have long wait times but Eagle Ridge was exceptional with getting me in to see a Doctor in a timely fashion and to diagnose me quickly. Without the quick diagnosis and action by Dr Ryper and the ER nurses, I could have died. Very grateful for the staff!
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