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Added by Jopie, at 05 February 2017
Opening Hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
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14 Reviews
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10 July 2021
I had an acute back injury a few months ago. My physiotherapist Alex was super timely and helpful. Alex was very patient with me and was really good at explaining my exercises. Because of Covid restrictions, our sessions were online. Despite that, I received amazing care and walked away with tools to help me with injury prevention in the future. The booking and payment structures were easy to use, and the staff were friendly. I would highly recommend!
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02 July 2021
Mara is so nice and professional as a receptionist, as she can always response my email within 10 mins or less, and she kindly offered everything I needed for the upcoming sessions. Also, I definitely recommend my physiotherapist Ala, she is very nice and provided me with proper massage and exercises in and out of the session. I used to have numb left calf and pain back, but after a few sessions, I feel much better as she identified my problem and gave me clear instructions from how to release the pressure of my back to how to make the back muscle stronger step by step. I really appreciate her help along the way. I will definitely recommend Cornerstone!!!
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24 June 2021
I had a wonderful experience with cornerstone. HAILEY did a full assessment and quickly found the cause of the pain. In about 5-6 sessions the pain subsided. Hailey is a great listener and super knowledgeable
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22 June 2021
Three times in the last decade I've been referred to Cornerstone for help -- first with knees, then a hip, then a shoulder -- and three times I've emerged a few weeks later with a pain-free fully-functioning body. And what's more, with the tools to keep the problem from recurring! They're terrific!
Ala Hojjati, like the therapists I'd met previously, was not only deeply and effectively in touch with the mysteries of the human body, but also a delightful person to work with and learn from. Bonus! I'm deeply grateful for what she gave me. Thanks, Ala!response / report this review -
22 June 2021
My experience with Giacomo, my physiotherapist was excellent. My husband Michael also went to him and said he was fantastic.
Giacomo was very professional and engaging. Always remembered details between visits. He is well educated in his field and answered all my questions. I would highly recommend him to anyone.
The office staff at the front desk were always courteous and sent out reminders of our appointments.
I would give this clinic 5 stars.response / report this review -
21 November 2017
I have been a client of Cornerstone since it opened and have nothing but glowing comments about its founder and all staff. The entire team is professional at all times and highly effective in their work. This extends from the medical team to the administrative staff. All staff members go out of their way to help me, accommodate my schedule and health needs, and help keep me active and healthy. I have referred a number of people over the years, and all have only glowing comments about Cornerstone. I would not be able to play tennis regularly or manage a chronic leg issue if it were not for Adam and the team. I highly recommend this practice.
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19 November 2017
I am writing this review because I had the misfortune to witness an incredibly rude patient berate and then threaten Olga, one of the kind and professional receptionists, with a bad online review. As I have never written an online review for a business before, I thought I should in this instance as my family has received nothing but outstanding treatment and service from Cornerstone for a decade. Where should I start? Adam helped my wife successfully recover from a serious wrist injury that could have compromised her ability to continue her dental practice. He also expertly treated her torn rotator cuff, eliminating the need for surgery. Joon cured both my and my 90 year-old mother-in-law's vertigo issues with cutting edge vestibular therapy. Courtney literally brought me back to life after a devastating herniated disc injury. Adam helped my teenage son through various knee problems. I go to Anne every week for Pilates treatment that is both therapeutic and preventive. We also "shadow coach" the Toronto Maple Leafs during the sessions. Both Jennifer and Matthew are highly skilled and kind massage therapists who have helped with my back recovery immensely. In an age where our public healthcare system has been stripped bare by decades of government mismanagement, well-run private clinics like Cornerstone are lifesavers.
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17 November 2017
I absolutely love Cornerstone. Not only is Matt the best RMT, the entire staff truly want to get to know who you are. These people go above and beyond your need and make sure you're truly satisfied with the service. Fun fact: the receptionists like chocolates. To this day, I still get thanked for my small gesture and I'm glad I could make their day that much better!
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17 November 2017
I went to Cornerstone Physiotherapy Clinic this evening and did not have a pleasant experience. My intention was going by to see a Massage Therapist Matt for some massage therapy. It was a recommendation from my partner for a treat to relax. Matt did a great job with my upper back massage. However, the receptionist Olga was extremely rude. She informed me that since I am the second party under my partner’s work insurance I need to get a prescription from my doctor before getting the massage. Otherwise, I have to pay for the $96.05 massage one hour session. Then she proceed by saying that She does not know know what my insurance policy was and she cannot help me. She then started to roll her eyes and told me that I have pay. I replied I was not aware that I have to pay for the massage session since I AM the second person in my partner’s benefits with Greenshield. I found that Olga’s customer service skill was lacking and not to mentioned about her condescending tone of voice and eyes rolling. Later on one of the staff Adam came and tried to rectify the problem but it was too late. I paid the bill and told him that I will NEVER go to Cornerstone Physiotherapy Clinic again because of their receptionist’s Olga poor customer service. You would think that in the competitive business market today Cornerstone will provide exemplary customer service! Bad customer service the first time and second time. No more third time for me. Sorry, Cornerstone. Because of your receptionist Olga you will never see me step foot in any of your three Clinic again!!!
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04 July 2017
My OS referred me to Cornerstone for help with rehab on a lingering impact injury on my left knee. I was even lucky enough to get a strength and biomechanics assessment appointment with Matthew Wainwright the same day as the referral! Matt has been fantastic to work with since then in follow-up appointments and gives great feedback. He's not only a talented PT with a professional demeanour, but easy to get along with and will also make you laugh! He identified some muscular imbalances and helped me with programming to strengthen up complementary muscles. This has taken load off my knee so it can recover with the demands of day-to-day life. He has also reminded me of the importance of patience, self-restraint, and diligence during the rehab process. As a result, I've regained and expanded strength in my core and legs, which is allowing me to become a more well-rounded athlete. It should also be noted that the receptionists are also super friendly and helpful - namely Laura and Kate! Highly recommend this place.
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30 May 2017
I started visiting Jocelyn McEachern at Cornerstone last year and despite only visiting her once a month, she gives me exercises to do at home and has made drastic improvements to my physical health. She is highly qualified, takes great care and is easy to work with.
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25 May 2017
We have followed Matt, my daughter's physiotherapist, to his new clinic here because he is fantastic; knowledgeable and with a great table-side manner. He has gone above and beyond, offering to attend practices, etc. to follow up with her care after knee surgery. The staff and location are wonderful too.
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18 May 2017
Jocelyn is a miracle worker! I’ve always had lower back problems and thought it was just normal, but after seeing Jocelyn I was able to finally find some relief. She was referred to me by a good friend and even though there was a Cornerstone closer to me, I checked out the Carlton location and was not disappointed.
Part of what impressed me was not only getting the proper treatment, but also having it explained to me in ways I could understand. Jocelyn was extremely friendly and helpful when it came to my diagnosis and figuring out which direction to take. It made me feel like I was an active part of my own rehabilitation rather than just following directions blindly. I have a sedentary office lifestyle so there wasn’t any injury or event that led to my pain, but rather just bad posture habits that have added up over time. Jocelyn attentively helped me with strengthening and stretching exercises during my appointments, always making sure I was doing them correctly so I could continue the sessions at home. She even followed up with a detailed email afterwards which I thought was a lovely touch!
I had never really been to a physiotherapist before and was so glad I did. It’s really like night and day comparing how good I feel now to the constant discomfort I had before. I highly recommend Cornerstone and especially Jocelyn to anyone looking for an outstanding physiotherapist experience!response / report this review -
12 February 2017
Sharon-Anne is absolutely amazing! I have been visiting her every week for three months by now. I have always been troubled by chronic shoulder, neck, back and ankle problems. Due to these many issues I have, I was expecting nothing more than keeping my condition under control, but she has helped me more than that. Also, she is a very friendly, warm-hearted person while being extremely professional. I will recommend this place to everyone who suffer from injuries or long-term muscle aches!
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