Bought Lenovo ThinkPad about 3 years ago from Computer Elite in Oro (was talked into getting the larger screen for which I am grateful), dumped a full mug of coffee on the keypad a week later. I knew it would be a goner; however, Computer Elite saved the motherboard and outfitted me with same model computer for reduced price. Recently my audio stopped working and, going through the checklists, determined it had to be an outdated driver; however, I was having trouble getting a free download. Thought I needed registration numbers so phoned Computer Elite, Oro, told Rob I had done the research and was having trouble finding a free download and he talked me through to the right online site. Yes!!I've got sound again. Yay!!!!
Great service. I took 2 computers into the store where I was greeted promptly by Rob. I had an older computer I was looking to retrieve data from and transfer to a portable hard drive, and a newer home PC that wouldn't boot. It was a moderately quirky issue, and being that the original store that built the machine was no longer in business, Rob didn't have anyone to call if he had any questions. Despite that, Rob had all my issues sorted out, my data from the old PC backed up on to my external, and my home PC repaired, and ready to go in a couple days. The new machine had an SSD that wasn't even initialized, and at first I feared losing all the data on that machine, but Rob managed to sort it all out, save my data, reinstall windows, and I was then pleased to be given a very reasonable price for everything. Definitely will be taking my business to Computer Elite again.
Very Helpful
From my initial contact with Computer Elite, Dee? our experience was excellent! Jim came to troubleshoot our wireless router problems and solved them all quickly and professionally. Excellent service. I highly recommend them!
Bought a customized computer from these guys 8 years ago. I've used it constantly, and only stopped using it because I needed a mac. They did a fantastic job making sure I had the right components, and worked with me to solve problems when things like the RAM just died unexpectedly, without a question. Such a trustworthy business, has great staff and definitely knows their stuff.
Very helpful and friendly folks! Had just what I was looking for at a great price. And their service department was fantastic when I needed my laptop looked at, helped me make the best decision. Thanks guys!