Name: Chase River Veterinary Hospital
Address: 1151 Lawlor Rd, Nanaimo, BC V9R 6R6, Canada, CA
Telephone: +1 250-591-4050

Chase River Veterinary Hospital is a veterinary care, located at 1151 Lawlor Rd, Nanaimo, BC V9R 6R6, Canada. They can be contacted via phone at +1 250-591-4050, visit their website chaserivervet.ca for more detailed information.

Location :

1151 Lawlor Rd, Nanaimo, BC V9R 6R6

Contacts :

Added by Jopie, at 28 October 2016

Monday 8:30 AM – 5:30 PM
Tuesday 8:30 AM – 5:30 PM
Wednesday 8:30 AM – 5:30 PM
Thursday 8:30 AM – 5:30 PM
Friday 8:30 AM – 5:30 PM
Saturday 8:30 AM – 5:30 PM
Sunday 8:30 AM – 5:30 PM

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Janna Olynyk

06 October 2017

I have had nothing but positive experiences here with multiple pets. I have always seen Dr. Rogers, and she is amazingly kind, patient, and caring. One of my cats (Charlie) has severe skin allergies, and she always takes the time to investigate what is going on, and works with the dermatologist specialist that my cat sees.

Dr. Rogers often calls just to check up on Charlie and see how she is doing, and if there is any further care that needs to be done to alleviate any of Charlie's skin conditions. She knows the backstory of my pets, and how they interact with each other, and takes that into account for treatment, which is something no vet has ever done for me.

With Dr. Roger's help, Charlie is doing great! I trust her with all of my pets, and wouldn't consider going elsewhere.

I also find the staff to be very nice and helpful, which is appreciated!
Megan Antoinette Wilson

17 July 2017

The vets are phenomenal!! My sweet kitty saw Dr.Norman and she was fantastic with him! She was so gentle and loving to him, and she helped me determine the needs of my furbaby, while not trying to sell me on more treatments than he needs!
Heather Stone

16 June 2017

Awesome vetinarian hospital .Been bringing my cat Kahlua here since I moved here in Dec. All the technicians are very helpful and Dr Gunther is awesome has always took the time to answer my questions.
Jean Corminboeuf

11 April 2017

Friendly staff. Good Vet. My dog likes coming here
Go figure
Debb Long

23 March 2017

I trust every one at Chase River 100% with my three fur babies. The vets, vet assistants and front desk girls are caring, compassionate, friendly and professional. I wouldn't go anywhere else. Thank you for all you do.
Jennifer Kurucz

11 January 2017

Just after Christmas it became very evident that it was time for my dear Mercedes to leave us. It was my first visit to this office. They were so accomodating, gentle and kind. I've never been through this before and the doctor let me take my time, explained everything so well and had astonishing bed side manner. Thank you so much! They even sent a condolences card. Thank you!
Mercedes Courtoreille

12 December 2016

I am not the kind to write negative reviews. I actually think this might be my first ever.
I chose to take my senior cat with allergies to chase river vet because I had only heard good things about it. Months later, I am extremely disappointed. My roommate and I adopted our cat Spooky from the SPCA last October. He was 11 years old at the time and we were informed about his allergies. When he had his first allergic reaction, we went to chase river and they were very nice and we saw a wonderful vet who gave us all we needed to clear his skin and ear infection. Then he had a really bad reaction in August, so back to the vet we went. Now, up until the last two visits, they never scheduled us with the same vet twice. Each time we brought Spooky in, we saw someone who wasn't familiar with him, and one of the vets actually recommended us food that Spooky was allergic to!
My poor cat has had a cone on for 3 months. He is still sick. He has now had two different rounds of steroids (neither of which worked. Even when we told the vet they didn't work the first time she said we should still do it), Three different rounds of antibiotics, and we switched his food to an extremely expensive food that they recommended, which had ingredients he is allergic to.
My roommate and I are both full time students and do not have a lot of extra expendable income, but we will ALWAYS put our cat first and bring him to the vet whenever needed. Chase river however seemed insensitive to that fact. Finally they suggested a skin biopsy, and also a blood test to test for feline HIV and feline Leukemia. They quoted me at $610 for the biopsy, and $200 for the blood test. They also suggested that we go see a veterinary dermatologist where just the consultation was going to be $150.
I knew that is something that we had to do so my roommate and I decided we should start saving up for the $800 worth of tests.
Then after his last round of antibiotics left him with an extremely upset stomach and STILL didn't get rid of his infection and scabs, I decided to take him to Petroglyph. By this time, spooky had been puking almost every day for two weeks from the antibiotics. Petroglyph gave me more information and help in ONE vet visit then chase river did in almost a year. At our visit there, we did the biopsy. When I asked about the blood test, she said that it was unnecessary as the biopsy would also test for feline HIV and Leukimia. At the end of the visit, it was almost $400 less than Chase river quoted me. When I picked up Spooky, I cried because I was so so so relieved that something was FINALLY being done for my wonderful, kind, loving cat. If I had known it didn't have to be $800, then I would have gotten the biopsy done a month ago as I had the money then, and we would already have answers.
The staff at chase river were very friendly, and two of the vets that we saw were kind, but I cannot forgive the agony that they let my cat be in over the past few months.
How is it that the vet at Petroglyph gave me so many answers and solutions after one visit, and chase river seemed like they just guessed at every time, and always came up short?
Why, for the exact same procedure did they quote me so much more money then Petroglyph? Why did they want to perform an apparently useless blood test with the biopsy? All to make money, or so it seems.
We are all human and we all make mistakes, but how could they let my cat go so hurt for so long?
There are a lot of rave reviews for this place and i'm very happy for all the animals and their owners that had a positive experience here. Maybe we were the one mistake that they made and they let us fall through the cracks. At the end of the day, they were supposed to help my amazing cat who can't speak for himself, and they didn't.
I hope Chase River, that you can grow from this and not let any more people and their animals fall through the cracks.
I'm sure Spooky will forgive you as he is the kindest cat I have ever had the pleasure to know, but i'm just not sure that I can.
Kimberley Getz

04 November 2016

I am so thankful for the good care Dr. Junko Sakai gave to my Siamese cat, Oliver. I brought him in the first time for a laceration on his leg. She did such a great job. He healed well. Then he re-injured himself in the same spot, 4 weeks later! She was so understanding and so helpful.
Shout out to all the girls at the front desk and especially Ashley, Ollie's nurse!!! You guys are the BEST!