Name: CAA Store - London
Address: 301 Oxford St W, London, ON N6H 1S6, Canada, CA
Telephone: +1 519-438-3055

CAA Store - London is a travel agency, located at 301 Oxford St W, London, ON N6H 1S6, Canada. They can be contacted via phone at +1 519-438-3055, visit their website www.caasco.com for more detailed information.

Location :

301 Oxford St W, London, ON N6H 1S6

Contacts :

Added by Jopie, at 17 February 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

Add email
Add business description
Add Social Media
Add Products and Services

Anonymous

14 November 2017

The most awful experience! Driver showed up upset at my 78 year old mother in law, because it was a night time tow that was needed and said "You woke me up" to her (Third party company through CAA called Ross Towing in London Ontario). He was sitting in his truck and being very rude to the point she was nervous of him, and she told him " If you really don't want to do this, than don't" so he literally left her on the side of the road. We called the company and the dispatcher was covering for her driver, and lying about my mother in law to my partner and I, claiming my 78 year old mother in law was acting irate and tried grabbing her driver's radio from him, which is literally impossible for her to do, plus she had a witness. When her partner called in to tell the dispatch of this outrageous lie, the dispatcher wouldn't hear him out. If you need a tow or someone you love, tell CAA not to send a Ross Towing driver.
Anonymous

10 November 2017

Great service-extremely knowledgable staff-would certainly recommend them
Anonymous

12 July 2017

Every cent of my membership is alone justified by the level of engagement the staff at this branch demonstrate. When I had a bit of a tough personal travel situation to deal with, I felt the response was one that reminded me of best friends, huddling together and saying - "Ok, we've got this. Let's figure it out."

You never see people go out of their way like that anymore.

If I need superlative service, I'd go out of my way to work with the people there.
Anonymous

18 May 2017

I was on my way to work when my car broke down and I got a tow to work because there is a mechanic at my shop and the CAA tow truck driver didnt accept debit and only had about 90 cents on him so instead of paying the $34 I owed I had to pay $40. This is absolutely ridiculous, CAA is a nation wide company that should accept more then just cash in this day and ago. Very dissatisfied
Anonymous

09 May 2017

(Review for CAA Road Service). Unfortunately had to use twice in last 6 months. Call Reps very Friendly, pleasant to deal with. The text msg updates are great..
Honestly, how could you not have a CAA Membership?
Even for the basic package, the cost is no more (maybe even less) then calling in for a local tow.
I've always wanted a membership. So I finally did it On the day of my first tow. I called around for a truck was told $80.. called CAA Signed up for basic which was around $70.. in the same call I ordered a truck.
So now I saved money on the tow and have 3 more plus other benefits! Lol this is great.
Do yourself the favor and have peace of mind.. and in any vehicle.
Thanks CAA
Anonymous

17 August 2016

Awesome. I would recommend CAA to everyone. Bought it for my girlfriend last Christmas
Anonymous

14 April 2016

I have my auto and apt. ins. with CAA. My renewal was in March and I felt hounded for my payment with no just cause. I paid on time as usual then for the first time I had my car stolen and I had to place a claim. They didn't have an adjuster in town so they use another company to do the work.. so far so good. Then it seemed the brakes ha ha went on. without contacting us now for over a month they just mandatorily started the process to write off the car. They cut off our use of a rental and here we are April 14/16 and still no contact. I am ill so my husband had to do the attempts to contact them but no one, so he headed to speak to a supervisor. She was very understanding and made it sound like she was annoyed with her claims individual that should be dealing with the problem better. Still no further action except that she reinstated the rental car and waived our deductible. Still no info has passed hands from the adjuster to the insurance claim individual. I am very ill and my husband has tried very hard to deal with this to spare me the anxiety but here I am April 14/16 my car has been gone for over 6 weeks and just now since I have just today sent off a glaring e-mail did I get a call. At this point phone calls won't do.everything needs to be in writing because I am no where near confident in this out come which ever way it goesSTAY AWAY FROM CAA, cheap rates, now I know Why.
m. Telfer
London, Ontario
Anonymous

24 February 2016

Don't usually write reviews on anything, but was surprised to see the negative comments listed, and thought I should try to create some balance. I can't discount experiences others may have had, but all mine have been excellent. I've used the store for travel insurance, memberships and gifts, and always been particularly impressed with the friendly, knowledgeable service received. I've had to make use of the road service on two occasions, as well - and was very glad to have it just a phone call away.