About
Location :
Added by Jopie, at 11 November 2016
Opening Hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
Gallery
Add missing information
12 Reviews
-
28 November 2017
I will start by saying that my dog has been going here for a very long time from checkups to ear infections to being spayed. In the past they have done an exceptional job in servicing my dog candy and i ! Unfortunately today i walked out very unhappy, unimpressed, and angry which was very unexpected. I had an appointment just for an annual checkup nothing crazy at 6:20 coming from eglinton and leslie i was running on time on the dvp until i got off and got stuck on the big colorful bridge ! it was bumper to bumper moving so slow that when i arrived at bluecross i was probably 7-10 minute late so 6:30. I walk in the receptionist greets me, weighs candy and tells me to have a seat. After watching two doctors help two customers with their pets before me at 6:58 the receptionist comes over to tell me they can't see candy because i was late and they close at seven and offered to reschedule my appointment. I was so upset and mad i didn't want to take it out on her because it was not her fault so i just said sorry i cant and left. I myself work in the hair industry and this is certainly not how we treat our customers ! I understand that i was late and if they had told me i missed my appointment when i walked in i would've been more than glad to reschedule but certainly not after almost 30 minute of waiting ! Very unprofessional and clearly you guys don't care about my business. As a client i'm giving you guys my business and clearly you guys don't care since you basically kicked me out two minutes before closing and made me wait 30 minutes to tell me you couldn't take me anymore ! I DEFINITELY will not be coming back i will take my business else where since its not appreciated by bluecross !
response / report this review -
08 October 2017
The staff, vets and surgeons at this hospital are incredible! They truly care about the animals and have restored my faith in vets. I would never take my dog anywhere else. I honestly cannot say enough positive things about this clinic. Thank you for your help with Winnie!
response / report this review -
05 October 2017
I've only had good experiences coming to this vet clinic after going through a few other vets with terrible experiences. Their prices are reasonable, the staff is very professional and friendly and the vets do seem like the truly cared. Had a cat put down there once and they were so kind and so sad for me as well, which really resonated with me. I took my cat to the vet there recently for her outdoor shots and was very well treated and so was my cat. Had her spay there and they did an excellent job, no complaints or any emergencies afterword. They always follow up the next day with a phone call, which is an added bonus and sign they truly care. I do recommend this place to other people because I love it! I like how they make their recommendations but don't push you into buying their products.
response / report this review -
01 August 2017
Went to the animal hospital and the meds didnt help my dog, called back a week later and they wanted to charge me again to see the vet when they messed up
response / report this review -
09 July 2017
I don't know how to say this but I am so grateful to them!! The vet I usually take my cat to closes early on Saturdays and my cat was having some problems. I called them and the lady who answered was so nice and told me what I needed to do without even asking me to come in or try to make money off me. I was panicking so much since I love my cat a lot and the lady made me feel so relaxed even though her intent was never to ask me to physically come in as they recommended to go see the vet I usually take my cat to. It is great what you are doing guys! I will now be bringing my cat to you guys! I should have asked the name of the lady but who ever answered the phone July 8th 2017 at 1:17 pm was a great person!! Thanks again!
response / report this review -
07 July 2017
The vets and technicians are well trained, and do seem to genuinely care about your pet(s).
They take the time to explain what they want to do, or have done, but their services and products are much more expensive than other vets we have seen in the past.response / report this review -
05 July 2017
Okay hospitality. Don't show up past 6:50pm to buy food their til will be closed
response / report this review -
10 April 2017
Great vets, very knowledgeable and kind. Staff is friendly and the service is great. Prices are reasonable as well.
response / report this review -
01 April 2017
My cat had a tumour in his eye two years ago and is just about the most timid thing on the planet. The vet was incredibly understanding and patient with the him and our decision for the enucleation procedure. The costs, methods, and alternatives were laid out for us on our first visit and we were encouraged to take our time deciding. Every step was taken to try to make him feel better along the way including appropriate post-op medication for what I call the ultimate scaredy-cat. Can't recommend this animal hospital enough.
response / report this review -
01 March 2017
Excellent vets offering outstanding care with fair prices!
response / report this review -
21 January 2017
Our goto place for our three Jacks. Love the care they provide our three dogs
response / report this review -
18 November 2016
Accommodating staff helped with my reactive dog. Prices were reasonable and customer service was great.
response / report this review
