Bloomex Ottawa Flowers & Gift Baskets

Location :

8-4095 Belgreen Dr, Ottawa, ON K1G 3N2
Added by Jopie, at 25 November 2020

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• Janice Long

  20 July 2021

  I ordered flowers for my mom in Toronto. I picked the flowers out from the website and it had a beautiful vase. So I ordered them. My mom received them and they were beautiful. But when I asked her how she liked the vase she advised me that there was no vase. So I tried to contact Bloomex Flowers to find out if I miss understood something. But the operator told me that he was directing me to another operator (don't know why) but nothing happened. I would never order from here again.

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• Cindy Crackintoes

  10 April 2021

  Incredible prices and fast delivery from a Canadian company supporting local florists. Easy to use website with seamless ordering. I have not seen the flowers for the order I just placed, but am looking at another order someone sent to one of our patients, and it's gorgeous, fresh, and well-packaged.

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• Doug Wade G

  09 March 2021

  This is a warning to the public, never purchase flowers or any product from "Bloomex". This unprofessional company took my money and never delivered the products I ordered. I ordered the "30 tulip combo" which comes with a card valued at $100 on February 13 2021. This order was scheduled for delivery on February 14 2021 and It's now March 9 2021 and I still haven't received my order. Valentines day was ruined for me because of this company but they seem not to care. Please don't have your special day destroyed like mine and just avoid doing any type of business with this organization.
  Bloomex breached our contract and is holding my money hostage. I requested reimbursement on several occasions utilizing various methods with no avail. Their online chat is useless, most of the time you're communicating with a machine which replies with automated messages that don't even address the issue. When you try to call, the majority of the time you're going to be sent to voicemail with no call back. The odd time I was able to speak with a live agent, I was told a manager would contact me to discuss my matter which never happened.
  No product + No refund = Theft
  Dealing with this company has been a total disaster. I highly suggest you use another company for your flower purchases. I will do my research and post alternative recommendations for your flower delivery needs.

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• Caroline Rizzeau

  15 February 2021

  Have to change my review— ordered a delivery for Valentine’s Day. Confirmed. Paid. Delivery paid. Everything
  The order showed up at the door two days early when the recipients weren’t even home.
  I called multiple times and there was no answer on the 24/7 customer service line.
  I left a voicemail and nobody has responded to me.
  I sent several emails. I got one response saying I can have a 15$ credit on the account
  No thanks! I expect a full refund because I paid for something that was not executed according to the contract!
  Poor service in this case and I’ll be vocal about it.
  Order number 3045097 should be fully refunded!
  It’s not “delivery at some point the week of Valentine’s Day”. It was FEB. 14th!! That’s what I paid for, that’s what I purchased.

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• Betty Bowers

  02 December 2020

  Beautiful flowers. Came on my birthday. Balloon a little on the small side but flowers great. Beautiful. The flowers were with me for 2 weeks & then some of the purple & white ones were alive for a good month.

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