BMO Bank of Montreal

Location :

377 Southdale Rd W, London, ON N6J 4G8
Added by Jopie, at 05 July 2013

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• Anonymous

  19 June 2016

  Helpful staff. No queues

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• Anonymous

  26 April 2016

  I was given 3 answers for the same question on telephone banking regarding a simple joint saving account. Finally she suggested I call the branch directly.
  I called the branch several times, each time it went directly to voicemail. I guess the telephone rep just wanted me off the phone. As a new to the bank customer, I am not impressed by telebanking or the branch, who I am guessing thinks a phone is for outbound calls only. Thank goodness this is a temporary relationship with BMO.
  The hours at BMO alone are enough to keep me away, they are almost offensive. Why would anyone CHOOSE to bank here?
  A business that uses it's customer's money to make BILLIONS in PROFIT YEARLY owes it to their customers to consider their needs when deciding on their hours of operation. They can obviously afford it. I shouldn't have to rush from work to race to the bank just to squeak in under closing time or spend my lunch hour in line at the bank. (I don't have to because there is an alternative.)
  If BMO doesn't consider their customer's needs important enough, they are just a bricks and mortar vault.
  I look across the street where it is a comfortable place, they open 1.5 hours earlier and are open AT LEAST an hour later: some branches on Sundays 10-4
  Saturdays 10-3 vs 8-4.
  Hmmm, wonder where I will bank?

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• Anonymous

  25 April 2016

  Nice environment. I never had to wait here very long, although I only use the Automated Teller.

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• Anonymous

  12 July 2013

  Great service

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