One of the busier locations so there is often a bit of a wait, but the tellers are efficient. Better rates than you'll find at any of the banks, and their online division (Outlook Financial) is great too.
I am visually impaired Today I did my banking here and it was an humiliating experience. There is nothing set for vission impaired clients, cavernous building, I was lost with out any assistance except for a teller yelling at me across the lobby "over here over here thats right turn left there you go" I felt like my neighbor's pet. Yeah got my banking done with a little difficulty and then leaving the teller yells at me so the whole bank can hear AGAIN "go left! go left" Good Grief this location need some helful markers and a knowledgeable/trained staff.
#humiliated
Long transaction waiting
Due to not finding parking, I was almost 40 minutes late. I called to say that I was still coming and they kept my appointment. The service was excellent and we are very happy with the rates for our RRSPS.Ask ahead of time about where the underground parking is.
we went here last week. not happy. charlene was the one who assits us and telling I cannot help you. thats why we went there for help. and high rates I agree with the first review not good at service at all
This branch is BRUTAL! After pulling our own mortgage out of here years ago for poor service we had to return assuming the mortgage from a death in the family. Requested transactions are slooower than that of an average bank, they were very unhelpful in helping us with any estate matters, we finally got wise and decided to pull out yet again! Investors here should consider looking at more strong perfoming investments!