About
Location :
Added by Jopie, at 14 October 2016
Opening Hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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13 Reviews
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22 November 2017
Very knowledgeable, did not up sell.
They rebuilt a small lock for me with missing keys and missing pins. Saved me $200 from having to buying a new chest. The New West store has the most staff/tools. Coquitlam store is fine for key cutting and simple things too.
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15 November 2017
Got a commercial lock form the shop, the staff there was very professional and wouldn't sell unnecessary accessories to customers. Honest business, and I will highly recommend!
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26 September 2017
Don't waste your time with these guys. Called in to get car key programmed(which i eas told they do) and went to Coquitlam only to be told when the phone calls in it goes to New West. Then goto New West to be told they don't program "that type" of key. They should probably make mention of their service before having their potential customers run all over the city. Wasted effort!
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04 September 2017
I was there yesterday for a minor but super inconvenient problem and they solved it for me right quick. Great service and more importantly good people to deal with. Highly recommend!
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03 August 2017
Cut a difficult key after another locksmith had failed. Super helpful and friendly. Highly recommend this place!
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28 July 2017
Awesome service great staff
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21 July 2017
Lost the key to my Givi case on my scooter & they had a new key made in under 15 minutes. Awesome!
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06 June 2017
Nice small town feel to this store. Fast service and professional.
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10 March 2017
Helpful, friendly, they spent 10 minutes looking for something I needed albeit that they didn't find it.
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21 January 2017
Made a reservation about one and-a-half hour in advance for a locksmith. The woman on the line said a locksmith will be on site at 3:30PM and did not come until well after 4PM. Once the locksmith replaced our lock I noticed the lock cylinder/deadbolt fails to secure properly in place. I asked the locksmith for adjustment but was met with a rude and belligerent attitude, repeated everything is fine and said “I have never been questioned before in my life”. I clearly told the locksmith that I cannot be satisfied with the work until adjustment are made when he finally agreed to enlarge the jamb to accommodate the deadbolt. Funny thing is throughout the interaction the locksmith was bashing another employee of Accurate Lock & Safe which was rather weird. The bill comes out to be $235 with $66 service charge which I found unreasonable. Called the company and spoke to the same lady and she acknowledged the poor customer service but avoided negotiating on that premium fee paid for service. Overall the deal was unpleasant and unprofessional – be aware of unreasonable charges.
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04 November 2016
Last week I was locking my door to go to an appointment in New West ( I live in Van) and the lock broke , locking me out in the pouring rain. I drove to my appointment and went into Accurate on 6th hoping for the name of a Van company. I was sent to Fiona ( the dispatcher) in the back and I sat as she made and sent several phone calls. Within 5 minutes she passed me a note and said that Cary would be at my place within half an hour. I drove back to Van and Cary arrived 5 minutes later. He replaced the lock, cleaned up and presented me with a reasonable bill. Excellent service.
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02 November 2016
Had alarm installed by this company. Sales representative and technician were knowledgeable and professional. Highly recommend.
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21 October 2016
We needed a locksmith today. Accurate lock sent Slovan ( hope i am writing right), super nice man. Very professional and did a great job. It is always great to deal with a person like Slovan, job is done right and give you a lots of positive energy. Management should acknowledge his customer service.
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