Bad hotel, they charge for the security coffer. Nobody ever cleaned my room. The hotel says it is 4 stars but the service and attention is really bad.
It's a old hotel with terribles recepcionists. Although my girlfriend and I booked a room with double bed, when we got there the hotel give us a room with two single beds. The room was very old and uncomfortable. Please, keep distance from this place.
The most stressant hotel ever!
Started from 10:00 to stress with the checkout and entered 3 times on my room before the check out time!
The staff is very rude, neither say sorry!
The parking cost 65 BRL(20 Euro)!
Never again!
Never ever stay here. Its horrible. No daily upkeep, no toiletries. Even the door too the room had to be pushed hard to close it. Charge extra for use of safe. Only bearable thing was the concierge and average breakfast. Noisy air conditioner.
Bad mattresses, simple breakfast, noisy and old AC. One of the bathroom lights kept flickering and one of the power outlets in the room was not working. Noisy employees shouting outside the door.
Otherwise, good location and good internet, at no extra charge. Safe costs 5 reais, which is just stupid.
Terrible but I still stay there for the mountain view at the backside rooms and the sauna. That's it.
Good Hotel, nice and calm location.
Probably the worst hotel I have ever been. I went for business purposes and stayed there more than 2 weeks.
The hotel is old, the rooms are dirty, the air conditioners are old and noisy. You need to pay the safe and wifi apart, so prepare more 20 reais per day if you are interested in these services. The pool is small and dirty, the gym is in a 4 square meter space with machines from the 80's which are super dirty.
One of the weakest breakfasts that I ever tried in Brazilian hotels.
The manager is rude and does not care about the guests.
The only good things are the staff and the location. Nevertheless, please do not go there even if it is cheaper than your other option, you are going to be disappointed.
Terrible beds and pillows that stink. Ask to see the room before you pay for it. Management needs this.