Great for staying in São Paulo when coming to any event or working reason. Service is super professional, front desk is really helpful, staff is great. Conference rooms are really good on different sizes to accommodate a few different number of people. Options on coffee breaks are good. Located near one of the greatest in and outside route of São Paulo, easy access.
Let me start by saying the hotel is very nice and the room was comfortable. I am a firm believer in customer service. It's to bad because during my check in process the lady was not friendly & very short with me. I arrived 3 hours early before their 2PM check in and was requested $90 dollars for an early check in even though my room is ready. This has never happen to me in all my years of business travel. When I come back in July, I'll be staying at the hotel next door. I had a really good experience with them last year.
Stayed for a week on a business trip. Great experience all around. Staff so nice and attentive. Highly recommended
This is the second time I've stayed at this hotel and I would say that it's pretty good. Not great, not bad, just pretty good. The room was clean, the staff was nice, but most important it is convenient to the office The two things that need improvemt are the food in the "Executive Lounge", it was just bad. It was free, so I can't complain too much, but I expected better. Also, the key card system is from the 90s and they were becoming demagnatuzed constantly. I will stay there again because of the convenience, but wish they would make a few changes.
Be sure to get a room with bridge/river view that is most recently renovated. Lovely rooms, prompt room service, and fantastic wifi! I didn't have a great check in service but the Manager on duty did his best to make it right! I also didn't love the Canvas meal-- but for the most part, amazing staff!
The wine at the happy hour was not tasting good. Last time I was there everything was muco better.
Its a beautifull building with a good localization in São Paulo. The problem is Just the begging of the morning and the end of the afternnon, the the transit use to be lazy
I had a wonderful time from Sept 17-21. I was upgraded to diamond level and was treated to an executive level suite. Lounge on floor 28 is a nice hideaway. Tatiana is so sweet and gracious!!! Food in Canvas restaurant was phenomenal. I will return
Stood for a week for work. Excellent room, everything works. From AC to shower! The restaurants inside are amazing. Good location for the Berrini/morumbi area.
Very nice modern hotel. Got a room with a nice view of the bridge. The staff is friendly and a lot of them speak English very well. Most people in Sao Paulo don't speak any English at all. The food is good at the restaurant. Went walking around today. There are plenty of restaurants near by. There is a mall about a 15 minute walk down the street. This is my 3rd trip to Sao Paulo. Although the other hotels I stayed in were nice, I think this one is the best.
Clean, safe, with excellent facilites, (well equipped gym, wonderful swimming pool on the top floor with a spectacular view of Sao Paulo) The Multilingual staff in Spanish, English and Portuguese are very profesional but warm and friendly!!!
Great hotel. Good service and staff. Rooms are almost needing to be rebuild
At the level of any hilton hotel, so far im never disappointed whit a hilton.
Very good business hotel. Good bar with great cocktails. Breakfast decent but not amazing. Fantastic swimming pool with views over São Paulo
Modern clean hotel meets my high Hilton expectations. Nice lounge and the meals at the hotel restaurant were great. Most hotel staff had very good English skills. Overall pleasant stay. Would recommend.