In contrast to grand hotel bansko, very relaxed atmosphere, you can see the people having fun everywhere thought the hotel, the spa and pools are standard not too fancy or anything, one steam bath one sauna, 2 outside pools and one inside with hot tub.
Overcrowded! The gym and the pool are too small for the size of the hotel. The food is terrible. This place needs renovation.
Definitely not recommending this place for your stay. The food is more than awful, there's no hot water all the time, no air conditioning in the rooms so it gets really hot during the summer. It was crowded so the last you can do is relax. Choose another place is my advice. 4 stars is not what you get.
Great accomodation and amenities but food is probably the worst I ever experienced.
Great family holiday hotel
It's an ok hotel, not as fancy as they advertise. The staff doesn't speak English. Rich variety of food, however not very tasty
If they pay as 100 E per day, and then it would be expensive for all the inconvenience we experienced there. Another confirmation that the images on the site are not the criterion is not categorized as a hotel. The hotel staff treats business and guests as if they were performing forced labor at the hotel. They are absolutely not interested in some of the problems solved.The pool was dirty and the water is cold. Almost all children who swam and adults have stomach problems. We can not say with certainty whether it was food poisoning or pool or both. Dirt in the restaurant does not bother anyone, so you can eat a banana with cream that has the taste of garlic, because the kitchen is not clean plates and utensils that are cut fruits and vegetables.For pools often have bathrobe and towels if you and supply you with honor. They do not care Ski boots and skis standing in the corners of the hall and everything seems chaotic. For ten days, not once did not exchange a cloth towels and toilet paper should be chasing maids to have something replaced.Absolute chaos on the following amendments to school groups of children, accounting for 70% Gests hotel that looks like it is trying to save itself from destruction. The impression is that you are in school in the resort while children will, and everywhere hotel with a restaurant and pool hall and other facilities. We have two children, but these are not normal children, because while the teachers sit and gossip in children no one pays attention.In a word to let exist the tourist inspection, the hotel would be closed this week and take away all the stars. Catastrophic hotel.
Excelent hotel. Great food, nice personnel!
Very nice hotel. Ideal for young couples.