high level hotel on the slopes
very good quality and service
great staff
pool and spa are nice with very helpful friendly staff.
breakfast is ok
but the restaurant is a bit overpriced and the food is not more than ok.
The restaurant is pretty awful - no variety, poorly cooked food and boring atmosphere. The staff is weird and makes you feel uncomfortable. My first visit and I'm sure that's it'd be my last! :((
The staff were incredibly nice and accommodating, even with the language barrier. The space was delightful, did a chalet stay and extended as I climbed Mt Musala. They even helped stock me with food for the overnight hike.
The chalet was pristine. The spa space was clean and refreshing, very healing.
A great place to stay in Autumn as it wasn’t too busy. Will return. 🙏🏻
Nice location away from the center of Borovetz (about 4km), ski in-ski out. Modern amenities. Spa is great and well maintained and it offers many options. Clean rooms. English speaking staff. It is a bit overpriced but probably the best option you would find in Borovet.
Well, apart of some small reproofs I rate this Hotel 5-stars rating. It is probably the most ski-friendly hotel in Bulgaria with the best possible location for ski-in/ski-out. Rich breakfast, good restaurant, nice spa area with swimming pool. The rooms are not spacious but overal a great expirience.
An excellent hotel, right next to the Yastrebets 3 ski run. Great food & spa. Friendly staff.
I bit too expensive though.
Hotel
The hotel is located near Borovets in the middle of woods with its own private forest just for hotel guests. Besides having hotel rooms you have the possibility of renting chalets but we stayed in a standard hotel room for 4 nights and it was like heaven.
The hotel itself is not very modern but it has a flair of a Grand hotel. When arriving on the parking lot a doorman comes to pickup your luggage and brings it to your room. The hotel staff at the reception is trying everything to make all of your wishes come true. We went there in mid of June where most of the hotel rooms were empty and not many guest were seen. There was still some xmas decoration which was removed on our day of departure (June 14th). ^^ This hotel is definitely a winter season hotel as there is a ski lift on the hotel property. But we wanted to go hiking and enjoy the spa this it was perfect for us.
The rooms are clean, for Bulgaria well equipped with sophisticated and high quality furniture. On day of arrival we had a handwritten personal greeting card of the front desk manager wishing you a warm welcome. Every evening a maid of the roomservice brings you a card with weather forecast for tomorrow.
Restaurant
The restaurant is used for both breakfast and lunch/dinner but some days breakfast is served on first floor in a separate breakfast saloon.
However, the breakfast was of really high quality having everything you can imagine if am intercontinental breakfast. Bacon, sausages, ham, cheese, cereal, eggs (scrambled & boiled), local sweets and local breakfast (Banitza, Makitza), French toast name it and you will get it.
On our last day we did not have breakfast buffet like the days before but could choose from a menu where all the buffet elements were stated. We could order as much as we want so we ordered several dishes each. We had to roll out of the restaurant.
During the stay we also had a light lunch and Dinner.
As lunch we had the chicken soup - very delicious and the Shopska Salat also very good. As dinner I can not remember the names of the dishes but they were both really good and decorated on the plate with a touch of haute cuisine.
The portions are not big and the prices were quite high related to standard Bulgarian restaurants. But it was worth it!
Wellness, Spa & Gym
Gym area is not very big but has everything you need. The equipment is in a very good shape with view on the pool.
The pool is I guess around 15m long with an integrated jacuzzi area.
The wellness area has a hot finnish sauna, and three other lower temperatured sauna's. Very clean and in good shape. I was a bit confused of using the sauna with bathing clothes because in Germany it is mandatory to use the sauna without clothes and inly with a big towel.
Overall we really enjoyed the stay in Yastrabets and we are happy to come back sometime.
We had a Bungalow with private Sauna when hiking Musala. For hiking it is an ideal base with the room bring cosy and spacious. Food was delicious even though we cand very late. We liked the friendly hotel Staffel and the personal atmosphere.
Overpriced and nothing special
staff lovely hotel looks great but the food has bean cold every day. also breakfast cold and eggs not cooked. we also heard lots of other people complain about the food would not recommend eating here. Also in room 302 sounded like there was a washing machine going constantly. It was as though looks where more important than the quality of the food .
Great service, everyone's kind and willing to help, and such high quality! The slopes are even better!
Nice hotel,not so big. Standard rooms are very small,but it's very clean.every day clean towels.breakfast not so good,everyday the same . very nice bar outside of the hotel very cool :) spa is excelent. And it's very hot in the hotel and the air is very dry
Great place i went skiing there and stayed in a cabin the food was great and i would revomend for sure!