Wonderful place with exellent service and good food.
Nice for wedding and congress tourism, lots of Russian people
Beautiful views, well kept resort areas, but the hotel part was disappointing! No value for money whatsoever! The room was full of dust and spider nets, the all inclusive offering extremely poor. Needs more attention on customer service too! Very far from any 4*/ 5* hotel we have visited.
Very pleasant place, especially for people with children. The lack of noice bars and relax beach are things that I liked the most.
Good family resort. Great service. Beautiful beach.
Amazing: - view of the Black Sea
Good: - resort overall look
- outdoor pools
- parking lot
- room space(big rooms)
Poor: - amenities: - kids play club is basicly a room with a few toys and there is no such thing as a animation team; - only 10 sunbeds & umbrellas for a resort with around 250 rooms; - only 2 restaurants with low variety and not so good food; room cleaning is a joke(they dont replace used towels); - food!!!(very low variety)
Awfull: - main restaurant: dishes are broken, service is bad, drinks come from a machine and taste awfull
- service: - reception is rude and doesnt care about anything you ask;
- in-room facilities(living room couch is a joke, things like door frames are falling apart and the carpets are dirty)
- cleaning of the resort: all the windows and public areas are full of bird dumpings
This is sold as a 5 star resort but, except the views, everithing is about 2-3 stars.
Will never recommend it.
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Pros:
AMAZING view
Great clean beach, clean pools
GREAT green areas, trees and flowers in the complex
Cons:
Barely ok service in the restaurant
Average food
Mold in the room , can be cleaner.
Black marks on the walls from chairs etc
Hair in the syphon
The views and the location are great but the service is more apt for a two star hotel
great location, amazing views, sea and sandy beach
It's a 5-star hotel, but it's overrated. The location is far from everything and if you don't have a car, you will be stuck there.
not a 5 star hotel.
old furniture, bad fixtures, small beach