Hotel Novotel Ieper Centrum Flanders Fields
Sint-Jacobsstraat 15, 8900 IeperAbout
Location :
Added by Jopie, at 02 December 2016
Opening Hours
- Monday 12:00 PM – 12:00 AM
- Tuesday 12:00 PM – 12:00 AM
- Wednesday 12:00 PM – 12:00 AM
- Thursday 12:00 PM – 12:00 AM
- Friday 12:00 PM – 12:00 AM
- Saturday 12:00 PM – 12:00 AM
- Sunday 12:00 PM – 12:00 AM
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14 Reviews
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09 October 2017
It was quite apparent that you currently operate with minimum staffing levels. From the single person on check in dealing with a long telephone enquiry while we waited, the constant hunt to find someone to serve behind the bar and the breakfast staff member trying to usher us out of the room prior to your stated finish time so she could remove the food and presumably move onto other duties.
It would also have been pleasant to have meaning eye contact and a thank you for our custom from the receptionist on departure.response / report this review -
04 October 2017
I have stayed many times at this hotel over the last few years, and from the beginning something didn't seem right. Check in was unusually confused. The young lady on reception had only been on the job for a few days (not her fault) but there was no one to help her in the beginning. Up to the rooms, all seemed normal. Down to the bar, could only see one member of staff doing pretty much everything, serving a party in the restaurant, clearing up and serving at the bar. We were then told of the changes. Hotel sold, General Manager gone, restaurant manager gone, lots of kitchen staff gone, waiting staff gone, no more lunches unless already confirmed, no evening meals. Talk about shock. And now the hotel is some sort of timeshare affair. Yes the rooms need updating, but this was a busy hotel with a great atmosphere and great staff. It now feels as though the heart has been ripped out!!! We are seriously questioning returning to the hotel in future.
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27 September 2017
Overall a pleasant experience. The room was nothing special, but comfortable with the usual facilities. The light switch in the bathroom was dangerously loose on the wall. The bed was comfortable, though the option of a soft pillow would have been welcome.
Breakfast was comprehensive with a decent selection, though I felt it should have been included in the room rate.
Staff polite and helpful.
Late checkout on a Sunday is a good facility.response / report this review -
25 September 2017
We love this hotel and we had a lovely if very emotional visit. The staff were very friendly and helpful.
We had visited with a tour 3 years ago and decided we would definitely book again when we returned. We were extremely glad we did. We were not disappointed in any way.response / report this review -
13 September 2017
Good hotel. Rooms seem very well insulated from noise. The buffet breakfast is amazing. Location is perfect. Just off the main square but far enough away that you don't hear the night life.
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28 August 2017
The room was plenty large enough and comfortable. Unfortunately the bed was only inches from the wall on one side so getting out of bed in the night was very difficult without waking my wife.The bath towels were grey and did not have that freshly laundered appearance. The breakfast was plentiful with a wide choice. On our last visit the hotel had a car park but the hotel management seem to have had a falling out with the owner so now only payable on street parking is available.
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28 August 2017
I have stayed at this hotel over many years since 2004 and always found it very friendly and welcoming.
However this time I noticed that the breakfast selection on the hot buffet had been reduced which was disappointing.
In the bedroom we used to be provided with glass drinking glasses and mineral water. This has been reduced to paper cups and no mineral water , again disappointing in a hotel of this stature and rate.
Otherwise the experience was very good as usualresponse / report this review -
06 August 2017
We thoroughly enjoyed staying at this hotel. It was very comfortable, even with 4 (2 adults and 2 children) of us on a double room! The staff were superb and gave excellent guidance on parking etc. They also provided extra bedding when requested. The breakfast was great, particularly enjoyed the waffle machine. A really enjoyable stay.
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27 June 2017
Our party of five with four rooms and 2 cars have stayed at Novotel Ypres once a year for the last 15 yrs, or so. We have a very comfortable stay every time. However, we always remark at check out that the cost of the breakfasts are very high for what is actually on offer, and that the parking costs for two cars is excessive.
Taking this into consideration and given the fact that we will be booking again next year it would be a nice gesture from Novotel to allow discounted breakfasts and free parking given the years we have frequented the hotel. We ask for this every year and our comments just fall on deaf ears.response / report this review -
20 March 2017
Had a very enjoyable stay when we went in February. The staff were polite and very helpful. The restaurant for breakfast was very good, with a variety that suited every appetite. The evening meal not so good for choice, but the evening staff were polite. The rooms were very clean, tidy and spacious. We would recommend this hotel for a stay in Ypres.
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11 January 2017
A nice hotel with great food and in a superb location fort the Morning gate.
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21 December 2016
Proximity to centre,good service friendly attentive staff. Comfortable , clean and well run hotel. Quality and value.
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09 December 2016
I stay here on almost all my visits to Ypres - around 10 trips per year, great location, good rooms, marvellous breakfast fantastic staff
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09 December 2016
Lovely hotel, great location for the City and Mennin Gate. I would stay there again when travelling to Ieper
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