Name: Westco Motors
Address: 347-359 Mulgrave Rd, Bungalow QLD 4870, Australia, AU
Telephone: +61 7 4044 4111

Westco Motors is a car dealer, located at 347-359 Mulgrave Rd, Bungalow QLD 4870, Australia. They can be contacted via phone at +61 7 4044 4111, visit their website www.westcomotors.com.au for more detailed information.

Location :

347-359 Mulgrave Rd, Bungalow QLD 4870

Contacts :

Added by Jopie, at 03 November 2016

Monday 8:30 AM – 5:30 PM
Tuesday 8:30 AM – 5:30 PM
Wednesday 8:30 AM – 5:30 PM
Thursday 8:30 AM – 5:30 PM
Friday 8:30 AM – 5:30 PM
Saturday 8:30 AM – 1:00 PM
Sunday Closed

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Vickie Harris

02 November 2017

just bought a used suzuki swift, the sale was smooth and the customer service from my salesman Corey was excellent!, any question I asked he explained and answered. would definitely buy from Corey again. Very happy customer
Logan Paraons

19 October 2017

Was contacted by a salesman on Facebook about a car I had advertised for private sale, was made to believe the person was an interested buyer only to arrive and have the "Boss" Lowball me with a dealership buying price, if I wanted to sell it to a dealership I'd take it to a dealership. Cheers for wasting my time.
Shaneen Murray

06 October 2017

Absolutely appalling service. Too many services packed into one day, clearly not enough staff to manage the workload. Always kept waiting for courtesy buses and then my car is never ready when requested to be picked up (this is never earlier than 4pm).
We pay so much for a new vehicle, then aren't looked after by the service department. Prices are ridiculous for anyone to be able to afford. Disgusting that vehicles are being designed to ensure customers return to the dealership for their servicing due to the software in the cars.
I've had more than a few frustrating experiences with the service department, including warranty issues and will not be returning!
Peter Jacobi

05 October 2017

Bought a car, had bald tyre, oil leak & cruise control doesn't work, dodgy rwc from dodgy dealership, would not deal with again. Very crappy sales manager,
Peter EICENS

18 September 2017

Navara serviced by westco cairns, advised them of a noise in the back, their techs subsequently advised 2nd hand parts were in the diff? The car has always been serviced by Nissan, I questioned Nissan who put it in the too hard basket, never heard from again.

Also on the receipt they had listed that boot and bonnet latches had been greased and lubricated. I then questioned the service advisor about the validity of the receipt, as they only had the key to start the vehicle and not to gain access to the rear. In other words no boot latch was attended to. There excuse was that that's how the receipt gets printed out.

No apology from Westco , hence what's on a westco receipt might as well be written on toilet paper.
Tammy Shmueli

03 August 2017

Worst customer service I have ever encountered.
Booked my mazda for a service a few months ago and they tried to overcharge me. Only when I insisted the extra charge was dropped.
I tried to book my car again for a repair and they've got my booking date wrong twice. I can understand that these things happen but what I can't understand is the horrible and non caring attitude of the employees.
May be a bit inconvenient going to Mareeba for services and repairs (especially with young kids in tow) but so worth the drive. What a different.
Ian Wood

06 July 2017

Having had some issues in the past with late pick up of vehicle not being ready I must say that my experience today was perfect. The service guy Alex dealt with me in a professional and friendly manner then Dave drove me to do some shopping while I waited for the vehicle to be ready. I then got a call to say it was ready early picked back up and job all done in less than the estimated time. A big thank you and well done for a smooth professional experience.
Thomas Rue

23 January 2017

A loyal Nissan customer who is sick of Westco's disgraceful customer service and lack of basic mechanical knowledge. Going to independant mechanics who have pride in their work.
Nick Triantafilou

01 December 2016

Great service and all my expectations were exceeded! Highly recommend.
Neil Hayden

30 November 2016

Great service guys. Plesent, smiling, helpful staff. You make getting my car serviced completely hassle free!
David Cashmore

29 November 2016

Recently I was picked up by my son after an eye operation in Cairns and my VW had a problem that resulted in taking the vehicle into Westco
The staff at service were very helpful and did their best to solve the problem quickly. The problem persisted and since the staff saw that I was not in a good condition after the operation they loaned us a vehicle so that I could get home.
When my vehicle was fixed they brought it up to my home and changed over.
I would like to thank the staff at Westco for their great service and their thoughtful actions.
This is the type of service that will ensure my next vehicle will be from them.
Dave Cashmore
Yungaburra
Nigel Fraser

10 November 2016

What a joke. Booked car in for a service a week ago for 9.30am they knew l lived in Port Douglas got there at 9.15 thinking I'll just kill some time why they service it. Bloke in the office asks all the questions then turns to me and says when do you want this done we can't fit you in till 2.00pm is this Westco motors kidding themselves? Told him he can stick his service I'll go else where. What a waste of time and money coming from Port Douglas. No wonder there's so many bad reviews on Westco. DON'T WASTE YOUR TIME OR MONEY CONSUMERS go else where.