Well Connected have made a great improvement to our printing systems. We are saving heaps of time using Well Connected and the automated scanning system is very helpful.
Terrible customer service. I contracted WC to service and replace parts on our office printer, they quoted the works and I accepted. They ordered parts almost two months ago and everytime I've asked for an eta I'm told they can't provide one and the "client relations manager" only seems to be interested in selling me a new printer. I declined his offers and asked him to simply follow up with the supplier and check if they've shipped their order and I was ignored, still no response from anyone in the organization. I wouldn't recommend WC to anyone based on my experience. Customer service matters and I haven't recieved any.
Awesome service & oustanding knowledge. They cater to exactly what you need.
Very quick response when help is required. Have a great QR code video support system. Notify you in time to replace peripherals. Friendly service.
I cannot speak highly enough of the level of service that we receive from the Well Connected Group. All our printing requirements are handled efficiently and quickly. Thank you to Chris and his team for the outstanding ongoing support.