Just wanted to say Thankyou to Axle.
His customer service to us was fantastic.
Professional and very knowledgeable.
You deserve a pay rise 😀😀
Awesome, get a ride to where you want from a local person.
Seating has little to no back support but otherwise ok.
Coffee machine is not as good as mine at home. Pretty sad.
Staff are most polite and quite friendly.
Close to the center.
I go in there as I have queries that need to be addressed. The check in process is quick and efficient. You are asked for your mobile contact number and checked into a queue. A text message is sent to welcome you to the hub. The reception area is spacious with plenty of couches to sit on. There have been occasions when there were quite a few people who had gone in for assistance however the place never felt crowded. There is a coffee machine where you can make yourself a coffee; it's not great coffee but it's free! Let's just say that I don't go there for the coffee. A new cafe (SoHo) that's recently opened round the corner is the place to visit for good coffee and my understanding is that Steve, the owner of the place provides a small discount on coffee if you are an Uber driver. When your turn is up, you get a text message directing you to the individual who will assist you. Your name also comes up on the display TVs behind the counters. Once you are done and have barely left the place you get another text message to thank you for visiting the hub. All in all, an end to end seamless experience. There are a couple of outstanding individuals that I have met at the hub (James the team leader and Anna - she never stops smiling) who have never failed to deliver! Keep up the good work 👍