Name: Toms Upholstery Cleaning Bentleigh
Address: 113A Marlborough St, Bentleigh East VIC 3165, Australia, AU
Telephone: +61 1300 068 194

Toms Upholstery Cleaning Bentleigh is a laundry, located at 113A Marlborough St, Bentleigh East VIC 3165, Australia. They can be contacted via phone at +61 1300 068 194, visit their website tomsupholsterycleaning.com.au for more detailed information.

Location :

113A Marlborough St, Bentleigh East VIC 3165

Contacts :

Added by Jopie, at 16 June 2019

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 9:00 AM – 6:00 PM

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Anonymous

23 May 2022

Very professional services with reasonable price. Arrived on agreed time. I am very happy with the good quality service and I recommend.
Anonymous

22 May 2022

Very happy with Sam. The mattress was particularly dirty unfortunately, he went over it 2 more times than required. Also appreciated him coming on a Sunday. Friendly, and very professional job done, will reuse
Anonymous

19 May 2022

I do not recommend this company nothing like the web page. Two guys turned up to clean my leather couch with a sponge each it's a white leather couch and still has black stains on it.
They do do use machines or equipment like they describe. Also very expensive web page says $140 for 5 seater they charged $280 and then they tell you when they get there and after they have quoted if you want protection on the leather they need an extra $100.
If you complain they don't care, and will not try to resolve anything. Very unprofessional .
Will never use them again.
Anonymous

14 April 2022

Really nice guys but the couches and mattress didn't come up as clean as we'd hoped for.
Anonymous

28 March 2022

Great cleaning service at reasonable price..
Thanks Sam!!
Anonymous

31 July 2020

What a wonderful job of cleaning my couches I had Sam come on time friendly answered all my queries.I have used other service but not as thorough cleaning results i will be definitely be using this service again.
Anonymous

08 April 2020

If I could give this company a 'no star' review I would.
I hired Toms Upholstery Cleaning online to clean an L shaped chaise lounge and 2 medium rugs (approx. 1.5m x 2m each). Although the person online was friendly and professional sounding, our experience with the person who actually came, and afterwards when we complained was appalling! The person who came, dealt with my daughter and knew that she was paying using my credit card, on our behalf as we were at work. I asked for a quote the night before this person came and was told that the cost would be around $36 per chair and $40 for each rug. Even with the lounge being assumed to be as large as 4-5 seats, my expectation was that the cost would be $250 maximum.
The man who came had a very thick accent and daughter couldn't understand him. He would have been aware of this, but proceeded with various 'up sell' tasks without her permission when he would have been completely aware that she didn't understand enough to give permission to do the work. She did agree to an anti-bacterial clean of some sort but had no idea of the cost because he did not tell her in any way that she understood. He then proceeded to apply scotch guard to the lounge (he did not obtain approval to do this and she had no idea what it was). At the end he presented her with an un-itemised invoice for $600. She tried to call me as she was shocked at the price but wasn't successful as I was working. He then pressured her into making the credit card payment saying he had to go straight away.
When I found out the cost, I was shocked. I called the contractor and demanded answers - unfortunately I couldn't understand what he was saying. I called the company to complain and eventually reached the person who called himself the manager. His accent was quite thick also, but I understood enough of what he was saying to know that he didn't care that I was appalled at the cost and contested it. He claimed that his cleaning contractor clearly outlined cleaning treatments and costs. This is totally untrue. He said that it was my word against the contractor and he essentially said 'go your hardest' when I said I would be contesting the credit card payment claim and making a complaint through QTAC. He simply didn't care. His ethics and that of his contractor were the lowest and I've ever seen. I will never ever deal with this company again.
Anonymous

29 February 2020

My sofa was extremely dirty and now looks like a brand new piece!!
The team came on time, did the job very quickly and left my sofa as new!!!
It is a five star service!!
Thank you!!
Anonymous

29 January 2020

Sam came to my house and cleaned a light coloured leather sofa that had been in heavy use for 5 years and was filthy. The difference was amazing, it was like new!

Very polite and punctual service at a very fair price. Would recommend to anyone.
Anonymous

23 June 2019

Sam was professional, quick to reply, decently priced and did an amazing job. Our couches (we had just gotten them second hand and were very stained) and rugs came up like new. Thank you so much Sam, we will definitely be using you again next time we need our couches cleaned!