Name: Steelcase Melbourne Market Lane
Address: Market Lane, 68 Clarke St, Southbank VIC 3006, Australia, AU
Telephone: +61 2 9660 5511

Steelcase Melbourne Market Lane is a furniture store, located at Market Lane, 68 Clarke St, Southbank VIC 3006, Australia. They can be contacted via phone at +61 2 9660 5511, visit their website www.steelcase.com for more detailed information.

Location :

Market Lane, 68 Clarke St, Southbank VIC 3006

Contacts :

Added by Jopie, at 05 January 2021

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Hashim Mufti

12 January 2021

Tried reaching out multiple times (via email and phone) for a showroom appointment, received no follow up (or any other form of contact) for over 5 business days.

Some other concerns:

1) Website doesn't have the option to self-book an appointment (must email them, cannot call).
2) All offices have the same number (routed to Sydney), so you can't actually reach your local office (and thus have to email).
3) When you do email, if you don't get a response (which I didn't for multiple days), there's no escalation process.

Overall, terrible pre-sales experience.

I don't even want to think about what post-sales is like.

Edit: 12th Jan now, still no contact.