About
Location :
Added by Jopie, at 08 February 2020
Opening Hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday 10:00 AM – 5:00 PM
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5 Reviews
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17 September 2021
While I enjoy their designs and quality, the staff aren't helpful and clearly don't want to be there
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14 July 2021
Jardan make lovely furniture, and I want to support Australian made. But they delivered the wrong product, and it has taken 2.5 months to rectify. (5 months after original order and 2.5 months after full payment made and original order delivered incorrectly)
I am still waiting, and they aren’t forthcoming with communication. They have missed two rectification dates, and each time I have had to chase them.
I love their stuff, but the service once a product has been sold is non existent.
I do hope they get better in their customer service and post order communication, and not just focusing on the sale.response / report this review -
28 April 2021
Overall I am very happy with end product and I will also say that the delivery was ahead of the scheduled lead time. As for the service, it is OK, no follow up after purchase, automated emails and service in store can be lukewarm to friendly depending on who is on during the day. Can't help but feel for the positioning of the brand and price point that the team need to try a bit harder.
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31 January 2021
Great design, made in Australia - no need to say more
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15 February 2020
Bought a sofa which fell apart shortly after.
Even though under warranty expected me to pay $400 for shipping for them to fix it. Rude staff and pretty average products.response / report this review
