Steve and the boys are always helpful nothing to much trouble
Thank God for Spinifex Caravans
WE had met a spinifex owner at Burketown on our travels last year on the Gibb River Road, and these owners praised the company to no end. We also notice that Spinifex was the only manufacturer not on the Lemon List.
We then decided Spinifex and another Manufacturer North of Brisbane were our only two options. We made appointments flew up and met with the first Manufacturer Saturday Morning, done a factory tour, their vans in stock at the time were the display vans from the Brisbane show and they said they were ready to go.
We were disappointed that they had not weighed them, so we didn’t know our expected carrying capacities, and the vans were not finished off at all. Tanks were missing, Cabinetry was crooked, light switches mounted on a slope.
The sales guy told us that this would all be fixed and the vans, 2 of we looked at would be ok don’t worry. They said they had hurried them for the show. This didn’t sit very well with us at all.
We left and went to Spinifex 30 minutes up the road, we were now thinking what we have done by coming up to QLD.
We met Steve, it was a Saturday after lunch and he had come in specially to meet us. We toured the small Workshop and were pleasantly surprised by the detail and the in-house capacity they had that all the items were made in this location. We looked thru some other vans under build, and some older vans outside that were back in for upgrades and Service. We were surprised by the Dirty Outside condition of a van and its pristine inside condition, that proved they are Dust Proof.
I asked loads of questions, Steve also knew our history with Dust and the other vans, so he was patient and answered our apprehensive questions comprehensively impartially and very honestly.
We Sat down and went thru colours and layout options, inclusions, upgrades and pricing. Dee-Ann and I were quite emotional to think what if we had found these guys first, how easier would our life of been, and not to mention our last trip, and not forgetting our wallets that had been emptied by bad decision after another.
We decided we would make an order, paid a deposit, we stayed with Stephen and done layouts discussed expected weights to cater for our Landcruiser, colours inclusions and deletions. We left spinifex about 4pm and knew we had finally done the right thing.
We were fitted into production and over the following 8 weeks we were contacted weekly with plan changes and layout changes. We flew up 2 weeks out from completion and looked at our van and discussed finer finish details etc, then after daily pictures of production were emailed. We were told a date for pickup and we arrived to see a perfectly finished van, detailed and hooked up to our tow car. We were shown thru the whole van, even the rails and roll holders were put on in our presence to make sure we were happy with the locations.
We left Spinifex after spending 6 hours at the factory on handover and tow car setup with an amazing van that was made to our layout, even the toilet was changed as we wanted, the colours were great, and the Finish is 100% perfect. Once I got the van home, the van on airbag towed like now trailer ever has towed, I went over it in details with some friends and there was not 1 item that was not finished correctly, not 1 piece of silicone done in a hurry, and the fabric and leather works were masterful.
Dee-Ann and I want to thank Steve the Owner, and Dave the most amazing CAD Design guy and the Workshop Team at Spinifex Caravans for building us an amazing Caravan and giving us the service, that others can only wish to achieve. I am available to give a personal reference to any person considering whether to or not to buy a Spinifex Van. Thank You Sincerely to the Team at Spinifex.
The very obvious quality of the construct is what has drawn us to this prestige brand. We are just so impressed with the way they go about their business, and so appreciate being kept in the loop with the email photo updates.
Spin 323
From meeting the team to the design, colour and setup of our van it has been a pleasant experience, It is very important to us to of had feed back on its build as we live in Tassie and cant just come check on the build when we want. Every day we would received heaps of pic on the build from start to finnish, compared to our previous van (not a spinifex) these guys are 100% awesome, and now 18 mth on travelling on the road they still are such an awesome team to deal with compared to previouse experience's with other companies
You cant go wrong with a Spinifex
Right from the outset of my research into having a custom built off road poptop caravan, Spinifex and their TEAM greeted me with care, professionalism and friendliness.
Throughout the construction phase regular updates in the form of pictorial progress was emailed to me and the finished product is something to be extremely proud of.
The quality is impeccable as is the backup service.
I would not hesitate one second to recommend Spinifex for anyone wishing to have a caravan built to their specifications and desires for the perfect travelling companion.
Many thanks to Stephen, Dave and the whole team.