About
Location :
Added by Jopie, at 02 June 2019
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 8:00 AM – 3:00 PM
- Sunday Closed
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5 Reviews
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21 July 2020
Great service and great value.
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15 July 2020
We found the service we recieved from all at Brisbane RVs exellent. Very Happy with our van.
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13 June 2020
So I purchased a caravan, sight unseen, from this company. I live in South Australia and had to drive to Brisbane to pickup the caravan. Prior to paying in full I asked for a report on the condition of the caravan from the salesperson, if there was any damage, minimal or not. ‘I would gratefully appreciate this as I am purchasing this van sight unseen and hope you can be objective and be my eyes.’
I sent a second email, again requesting a report on the condition of the 2017 Paramount Duet I had paid a deposit on.
I received an email, I was told it was immaculate !!! ‘The only other thing I can see is on the exterior checker plate there is a SMALL amount of flaking. I have attached a photo of this so you understand what I am speaking of. It isn’t uncommon to see this on the checker plate and it certainly can be rectified down the track if you really wanted to, as it sits here now I would not consider it a problem or eyesore.
You have purchased a beautiful van and we are very proud to be selling this to you as we know you will be very happy with it.’
On my return to South Australia I discovered that this flaking was in fact an actual PROBLEM / issue with Paramount caravans built in 2017. The checker plate had not been prepared correctly prior to painting so the paint was flaking off.
Sadly I was told a half - truth Call it what you like - prevarication - a good term for it.
Surely a caravan dealer selling Paramount caravans, new and second hand would have been well aware of this PROBLEM / issue, if not they are not worth dealing with.
The sales service was reasonable, the AFTER SALES SERVICE absolutely woeful. On the day I collected my Paramount Duet, 11/12/2019 I was promised a spare tire cover would be posted me - 6 months later , after numerous reminders and being promised it would be sent , guess what , I have still not received the promised spare tire cover. In last last conversation with the owner of the company I was told by him that he would still send the cover as it had been promised to me. That was late May 2020, I am not holding my breath waiting !!!
The owner of the company is not at all interested in doing an iota to assist me.
I have emailed him, spoken on the telephone with him, but sadly it is a case of he has my money, I don’t want to know about it, and as we said there was a small amount of flaking no problem !!!
Absolutely unacceptable in my opinion.
Is that why they call Queensland The Cowboy State ?response / report this review -
29 December 2019
We put our caravan on consignment with Brisbane RV. We chose them because they were honest and completely upfront about the process and how much we would get when the van sold. They were totally professional throughout the process. We dealt with Steve & Martitia who were both friendly and professional. Initially Steve told us that December was a really slow month for van sales due to the holiday period, the van sold within 5 days! Throughout the whole process everything happened exactly as they told us. Would be happy to use them again in the future and highly recommend.
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09 June 2019
Great new owners and management! Marty is amazing!
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