Joanne stepped us carefully through every step of what is a very stressful and hard time. She took all our concerns away and made sure my Mum in particular was assured all the way. Joanne also helped us through some difficult decisions and was extremely patient, going above and beyond to make things as easy as possible.
My in-laws have used Southern Cross Funerals a few times now because of their excellent service. With the most recent funeral, we had to stick to the budget and it was just no problem for them. Add that to their kind and caring nature makes them our go-to guys. Thank you especially to Joanne.